Item: Concentrix
Rating: 3
Author: Current employee - Inbound Customer Service Representative

Question 1

Is Concentrix a good company to work for as a Inbound Customer Service Agent?

Accepted Answer

Inbound Customer Service Agent professionals working at Concentrix have rated their employer with 3.0 out of 5 stars in 40 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Inbound Customer Service Agent Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Inbound Customer Service Agent interview questions at Concentrix.

Question 2

Does Concentrix pay Inbound Customer Service Agent employees well?

Accepted Answer

Inbound Customer Service Agent professionals rate their compensation and benefits at Concentrix with 2.8 out of 5 stars based on 40 anonymously submitted employee reviews. This is 25% worse than the company average rating for salary and benefits. Find out more about Inbound Customer Service Agent salaries at Concentrix.

Question 3

How happy are Inbound Customer Service Agent professionals working at Concentrix?

Accepted Answer

49% of Inbound Customer Service Agent employees at Concentrix would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Inbound Customer Service Agent professionals have also rated Concentrix with a 2.5 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at Concentrix?

Accepted Answer

Customer Service Representative (5506), Team Leader (1840), Agente De Atendimento (1637), Customer Service Advisor (1429), Customer Service Representative (CSR) (1290), Advisor (961), Customer Service Agent (742), Customer Service (643), Technical Support Engineer (643), Technical Support (622), Operations Manager (588), Content Moderator (553), Assistant Manager (537), Customer Advisor (431), Sales Advisor (405)

Question 5

What are the pros of working at Concentrix according to real employee reviews?

Accepted Answer

"work from home and its good" ((in 1255 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1110 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

Question 6

What are the cons of working at Concentrix according to real employee reviews?

Accepted Answer

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2947 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2079 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

Concentrix

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