Is Concentrix a good company to work for as a Customer Service Representative (CSR) II?

Customer Service Representative (CSR) II professionals working at Concentrix have rated their employer with 3.7 out of 5 stars in 47 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Customer Service Representative (CSR) II Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Customer Service Representative (CSR) II interview questions at Concentrix .

Does Concentrix pay Customer Service Representative (CSR) II employees well?

Customer Service Representative (CSR) II professionals rate their compensation and benefits at Concentrix with 3.5 out of 5 stars based on 47 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative (CSR) II salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1131 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1125 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 887 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 857 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 3000 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2074 reviews)); "Very demanding and low very low pay" ((in 1222 reviews)); "Bad Managers that I report to" ((in 521 reviews)); "Extended working hours" ((in 326 reviews))

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Concentrix

Concentrix Customer Service Representative (CSR) II reviews

3.7

75% would recommend to a friend

(47 total reviews)

Chris Caldwell

89% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (47 reviews)

Ratings by demographic groups

Race / Ethnicity

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Customer Service Representative (CSR) II employees have rated Concentrix with 3.7 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) II professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

47 reviews

4.0

May 23, 2021

Not Just Another Call Center

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Benefits, Swag, Healthy Competition Between Teams, Unlimited Earnings (if you are committed)

Cons

Not all policy changes are effectively advertised, some benefits and "perks" are not given in a timely fashion, get it in writing

3.0

May 5, 2021

Worst company

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

working environment is good and good infrastructure

Cons

unworthy seniors, less salary and toxic work environment.

3.0

Apr 20, 2021

Ok company

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Ok pay will work with schedule

Cons

Unorganized need to give raises

Viewing 40 - 42 of 47 Reviews

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Jobs at Concentrix

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Ashley, OH

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Concentrix reviews FAQs

Concentrix reviews Concentrix Customer Service Representative (CSR) II reviews

Concentrix

Concentrix Customer Service Representative (CSR) II reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not Just Another Call Center

Worst company

Ok company

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