Concentrix reviews

3.9

76% would recommend to a friend

(44,712 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
2.0
May 3, 2015

Not impressed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Weekly pay, very good colleagues, good location

Cons

Not very well pay for the amount of work, stress, unrealistic targets, confusion, poor communication, different from what the job was advertised as they are in fact call center and 90% time ur spending taking abusive calls and less working what the job was advertising for... Call center worker not case worker!

2.0
May 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Casual dress, shifts can be flexible, offers lots of free food. It is alright if you can't find a job and need money. However after working here for a bit I highly suggest searching for a new job after starting here.

Cons

There is no HR. IT is nonexistent in the night shifts. On top of that they lose paperwork the second you sign something. Don't expect to get the right pay either. Night shift is suppose to have "incentive" by getting an extra dollar an hour but with a handful of employees there was constant problems with payroll and to get anything corrected they had to go to top management, which is a joke. No one here is professional. Only two people seem to actually care about anything. It has a very "high school" like mentality, careful walking the floor because you might step on a social landmine. On top of that there is favoritism, its okay for some employees to do this or that, but others can't. I am sure this favoritism passes onward for promotions etc. The site where the office is, is nasty. It is falling apart, rarely cleaned, it is dusty, and old. Getting a desk is like musical chairs because you never have a set desk it is "first come first serve". Don't expect any raises because what you start at is what you get to keep for your entire duration at this place, unless you're lucky to get promoted. Then they have a pay incentive for performance, which yet again is a joke. Calls are random. You can't control the flow of a call, if someone needs help they need help. Customer surveys heavily weigh on this performance incentive as well. But one negative survey counts against like ten positive ones. Essentially the pay for performance incentive is a gamble, if you're lucky and get easy calls, happy customers hooray! pay bonus. I wish the company who contracted these clowns would look at how it is operated. The majority of employees do not even enjoy the brand they work for because the company is such a joke.

Viewing 44515 - 44517 of 44,712 Reviews

Glassdoor has 57,430 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.