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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,726 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      45K reviews
      3.0
      Apr 23, 2024

      Worth It depending on the campaing

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay on time and are attentive sometimes.

      Cons

      This was working for Credit Karma campaign for Web help x Concentrix. There was not a proper communication regarding the updates about the product, supervisors could be able to sleep as well as SME during the shift in front of everyone working on back to back. Even though escalating cases such as work avoidance, rudeness, salary, questions not being answered and great conditions for workers, we got no answer from the company. Also they did not want to raise the salary even though it is a legal action to do so every single year, and their excuse was that the salary overall is what they are offering, therefore, they are not even thinking to update or even talk that part. (2.6M without bonuses since bonus were easy to lost lol) working for 47 Hrs. Also, culture and life department as well as HR department does not exist. There were a lot of people pretending to work that were not actually working, including the coordinator. lol They do not think human, even though that is their slogan.

      5.0
      Apr 22, 2024

      "A Challenging Environment with Opportunities for Growth"

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training and Development: Concentrix offers comprehensive training programs that equip employees with the skills they need to succeed. The company is dedicated to continuous learning, providing ample opportunities for professional development. Career Growth: There's a clear path for advancement. Hard work and dedication are often recognized and rewarded, making it a good place for ambitious individuals looking to climb the career ladder. Work Environment: The office culture is generally positive, with a strong emphasis on teamwork and collaboration. Management is approachable, and there's a sense of camaraderie among colleagues. Diversity and Inclusion: Concentrix values diversity and actively promotes an inclusive work environment. This creates a welcoming atmosphere for employees from various backgrounds. Flexible Work Options: Depending on your role, there might be flexibility in terms of remote work or adjustable schedules, which is a significant advantage for work-life balance.

      Cons

      High Workload: The workload can be intense at times, especially during peak periods. This can lead to stress and a need for careful time management. Limited Benefits: While the company offers some benefits, they may not be as comprehensive as those at other companies. This might be an area for improvement. Customer Interaction: If you're in a customer-facing role, be prepared for challenging interactions. It requires patience and strong communication skills. Rapid Changes: The fast-paced environment means that processes and systems can change quickly, which might require constant adaptation.

      2.0
      Apr 19, 2024

      Career Stepping Stone, Extremely Low Pay

      Senior renewals manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, consider it a career stepping stone if you are looking to rejoin the workforce or looking for a career change.

      Cons

      Volume of work and expectation vs. pay do not align. Because the pay is so low, expect to work a side job or have roommates in order to earn a living. What they call a “bonus” is more like withholding 1/3 of your income and not at all guaranteed but contingent on your performing at 100% every quarter. And, know that bonus $ is taxed much higher than regular or commissioned income.

      avatar
      Concentrix Response
      2y
      We hear you and appreciate this review. We see you didn’t feel you were fully supported by your management team during your last bit of time here and it looks like we missed the chance to fix this while you were with us. We’ve got a serious investment on the horizon for leadership improvement programs. That should make problems like these, much less of a problem. Thanks again for your feedback—it’s how we get better!
      Viewing 676 - 678 of 44,726 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,490 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.