Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "fair just reasonable busy good pay" ((in 200 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "great international environment and people" ((in 174 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 112 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and old technology" ((in 152 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Bad manager" ((in 67 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,097 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Apr 18, 2019

Motivated People

Inside sales executive

Recommend

CEO approval

Business Outlook

Pros

Great Coworkers and manager who invests in success

Cons

Overtime was taken away briefly after starting

5.0

Mar 2, 2019

Work Life Balance

Customer service executive

Recommend

CEO approval

Business Outlook

Pros

A place where you are home away from home. People here treat each other as a family.

Cons

Too many process to remember

1.0

Feb 26, 2019

Unjust, unfair management

Hub support

Recommend

CEO approval

Business Outlook

Pros

Nothing. Low pay, just join the army

Cons

Unrealistic expectations of employees. Management does not have to follow attendance rules at all. They come and go as they please while hourly employees are held at strict standards on a point system. Flat tire? Sick? Car accident? Moms in the hospital? Something happens out of your control? Doesn't matter. Occurrence. Get fired for something you can't control.

Viewing 361 - 363 of 4,097 Reviews

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