DHL Express reviews

Probably the salary is the weakness

Current management is known to pray on women in the office and continue moving up the ranks. They shout “we’re a top place to work,” when it is the most depressing place to be. They micromanage you down to the minute. The politics are awful. Someone could be messing up or hindering your work, and you could speak to them person to person and if they were friends with someone in management, a simple / cordial conversation can backfire. The head of HR constantly overlooks the mishaps of management, such as #MeToo related incidents which are rampant. It sounds like she didn’t really care. The recent head of sales said to a Hispanic employee who quit “you couldn’t sell an orange on the side of the highway.” Again, head of HR was notified, no consequences. I was in a meeting with my team and a boss made a sexual joke, the joke had something to do about a woman named Jen and the guy turned it into a joke about genitalia. Please stay away from this company. If you’re reading this, you’re probably in college and think “hey this is one of the most international companies in the world and they want to fly me out to interview me to Tempe Arizona!” That’s how they get you. You are paid $35k base, if you max out on commission one quarter, they make your OTE infinitely harder to hit the next quarter so the only way to make money is by sabotaging every other quarter to make just above poverty line. DHL is a great company too, as a whole, provides a great service to a global economy. The DHL Tempe office is rife with an HR that is out of touch and explicitly lets management get away with anything they want to do, the bosses will hound you about daily activity which shows they don’t trust you and that poking a customer enough times will magically make them ship more. It’s a pricey service and you’re supposed to be dealing with small businesses who can’t afford it. The only way to get a sale is by undercutting FedEx, which has a much superior service in that they offer packages for domestic and international which DHL can’t meet bc they are international only. You’re honestly just a customer service rep to them. Bottom of the barrel poor college kid who doesn’t make money and is treated horribly. That’s why DHL is based out of Tempe. It’s the call center capital of the world so they don’t have to pay you much and because of Arizona State Laws, they can fire you for any reason at all, which usually means they document and exaggerate instances that are completely fabricated so they just enough to oust you. I hope if you’ve made it this far, you understand, there are much better jobs out there. If you don’t want to be hounded by someone every hour of the day who stands over your shoulder who faked their activity and performance (or slept with those deemed important) to the top, do not work here.