IBM Inside Client Representative reviews

1.5

4% would recommend to a friend

(30 total reviews)
avatar

Arvind Krishna

Not enough data to show CEO approval

Inside Client Representative employees have rated IBM with 1.5 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Inside Client Representative professionals have a poor working experience there. IBM is rated 61% below average by Inside Client Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

30 reviews
1.0
Mar 27, 2015

Inside Sales

Recommend
CEO approval
Business Outlook

Pros

The ONLY pros of this job is that the benefits are good if you don't require much. The high deductible medical plan is $0. I hear it sky rockets when you need a legitimate plan, or have dependents, though. The majority of the sales team are good, upbeat, kind people to be around. The operative word being majority.

Cons

There is politics everywhere, however... this brand in particular, which will remain nameless is ALL politics, to the point where it seems unlawful. People's friends with 0 sales experience getting hired, undeserved promotions, laying off individuals who were key performers based off their personal feelings toward them. The management team here is of no help. I asked my manager to help get me in touch with appropriate personnel to satisfy a customer to get a deal done, he sighed and suggested we just tell the customer to screw. This is a SALES manager?! Not once has my manager offered up valuable advice, or suggested he join my calls, or escalate issues that I need him involved in with a sense of urgency. He does a spectacular job of filling out an excel spreadsheet of all the work other people do, too. The joke of IBM standing for "I'm By Myself" in this organization is not a joke. I have never been more miserable or felt like I was working with an incapable boys club in my entire career. I feel dooped, I have not come anywhere close to hitting my on target earnings due to the absolute ridiculous, unattainable quotas put in place. It's an inside job, but at "manager discretion" a couple of people work from home, while the rest of us get a slap on the wrist if we go out for lunch. How are they "watching" these work from home folks? How is this fair? This is the worst job I've had in my entire life.

3.0
Mar 19, 2015

Sales

Recommend
CEO approval
Business Outlook

Pros

You can make money but ONLY if you have a realistic quota.

Cons

there is no crm tool. you live in spreasheets ... If your quota is unreasonable, you can't make any money.

3.0
Feb 25, 2015

Inside Sales

Recommend
CEO approval
Business Outlook

Pros

Great company to work for those that are interested in career development. There is a Lot to learn. Work flexibility home versus office is available upon request. Having a Fitness center is the best.

Cons

IBM stands for " I'm by myself" very hard to get things done. Very complicated company to work for, lots of politics. If you know people within the company you will achieve great things while others don't. Managers only hire their friends to collect on referral bonus. Not keen on rewarding hard work, as they are slowly moving the inside group back to PSP (Pool system Payment) where no matter how well you do towards your goal your commission check still depends on how the organization does for the quarter. Management can still use their discretion to position you in the pool.

Viewing 10 - 12 of 30 Reviews

Glassdoor has 131,732 IBM reviews submitted anonymously by IBM employees. Read employee reviews and ratings on Glassdoor to decide if IBM is right for you.