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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      63% would recommend to a friend

      (1,077 total reviews)
      avatar

      Dax Dasilva

      77% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Sep 28, 2023

      Don't do it.

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      the people are great the office is nice and free food and coffee is always available.

      Cons

      No Transparency. The executives of this company are out for themselves. The customer doesn't matter and the employees don't matter. Despite all efforts to show they value the employees, their lack of transparency, and direction say other wise.

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review and the impact you’ve been making at Lightspeed in your time so far with us. We agree that the people are great, as well as our world-class offices. Regarding your perspective on transparency we encourage you to reach out to our confidential email, people@lightspeedhq.com to book time for a conversation or speak with your People Business Partner about this. We want all of our people to feel supported to thrive and do great work and would love to sit down for a talk about this. Hope to hear from you directly soon.
      1.0
      Mar 8, 2023

      Stay faaaaaar away

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      A job. It used to be fully remote but now they’ve taken that away too.

      Cons

      - management is a mess - months of promising layoffs won’t happen only to blindside the entire company and layoff 300 employees unexpectedly - limits PTO usage despite advocating for flexible paid time off - forcing a mandatory return to office policy despite using flexible work as a hiring perk - management and ceo blames employees and sales team for the company not performing well despite having bought ten companies in two years with no clear plan on how to manage them

      avatar
      Lightspeed Response
      3y
      Hi there, thank you for taking the time to review here at Glassdoor. We're aiming for a world-class employee experience and the perspectives you describe are not at all the experience we want for our employees. We take this review seriously and to be able to address this we need more information. If you are open to it please reach out to our confidential email at people@lightspeedhq.com or reach out to your manager or People Business Partner to initiate a conversation. Thank you for all of your contributions you've made so far at Lightspeed and we hope to hear from you directly.
      3.0
      Feb 6, 2023

      Good people, bad company

      Mid market support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO Some teams/individuals have a lot of respect for mental health and work life balance Some very cool people work here Still kind of "startup" like so lots of opportunities to try new roles

      Cons

      Values: The focus is on sales and profit rather than creating a good product. Bugs were left unattended in favour of releasing new products. Salary: On the low end. They did not match my new offer when I got a new job Leadership: there is very a much a "family" mentality here (in a bad way).

      avatar
      Lightspeed Response
      3y
      Hi there, thanks for taking the time to review here on Glassdoor. We're really happy to hear your "Pros" of benefits, work-life balance, our people and the career opportunities. We believe that we have a world class product and are continuing to invest in its development. With respect to your overall concerns, we really welcome your feedback and perspective. If you wish to give any further specific feedback you'd be most welcome to write via our confidential people@lightspeedhq.com address. Thank you for all of the contributions you made while you were with Lightspeed and we wish you all the best.
      Viewing 112 - 114 of 1,077 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,213 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.