Does Lloyds Banking Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Lloyds Banking Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Lloyds Banking Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Lloyds Banking Group?

62% of Lloyds Banking Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lloyds Banking Group 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lloyds Banking Group?

Customer Service Representative (230) , Customer Service Advisor (173) , Manager (169) , Project Manager (166) , Business Analyst (165) , Senior Manager (159) , Analyst (134) , Customer Service (122) , Customer Advisor (121) , Software Engineer (117) , Customer Service Assistant (88) , Associate Director (77) , Banking Consultant (61) , Product Owner (59) , Assistant Manager (58)

What are the pros of working at Lloyds Banking Group according to real employee reviews?

"Benefits are good and have a wide selection" ((in 567 reviews)); "Great people if you are fortunate to land in one of the few actually great areas of the bank." ((in 550 reviews)); "Great culture and mentoring all around" ((in 407 reviews)); "Some colleagues were great and they were the only reason I stayed for so long." ((in 353 reviews)); "Good pay and conditions at work." ((in 334 reviews))

What are the cons of working at Lloyds Banking Group according to real employee reviews?

"Working in a branch with limited number of people and poor management is not a place you like to be when there is constant pressure." ((in 319 reviews)); "You’re monitored by card swipe data and managers have a dashboard which tells them the current percentage you are at for the rolling 4" ((in 176 reviews)); "Long hours must work Saturdays and only get half a day off in the week which isn't the same and targets" ((in 132 reviews)); "Their is no career progression unless friendly with staff aside from that they couldn't care less." ((in 126 reviews)); "Senior leadership have no idea which way they are turning and do things off a hunch." ((in 86 reviews))

What are employees saying about Lloyds Banking Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lloyds Banking Group layoffs and their outlook for job security at Lloyds Banking Group in 2026.

Lloyds Banking Group reviews

3.6

62% would recommend to a friend

(7,476 total reviews)

Charlie Nunn

63% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lloyds Banking Group has an employee rating of 3.6 out of 5 stars, based on 7,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lloyds Banking Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

7K reviews

1.0

Nov 19, 2023

Senior Team are appalling

Business analyst

Recommend

CEO approval

Business Outlook

Pros

The people are great. The normal colleagues, not the senior leadership team who are the worst example of management.

Cons

Our recent colleague survey says it all. Every score this year is down compared to last year due to terrible management (some would say dictatorship). Yet still, the senior leadership team refuse to listen to colleagues and are adamant they’re doing the right thing despite staff morale being the lowest it’s ever been. Until Charlie and Sharon leave, I would avoid this place like the plague.

1.0

Aug 9, 2023

Fired for Reporting Bullying Behaviour as " You do not live up to Lloyds Values"

Risk manager

Recommend

CEO approval

Business Outlook

Pros

None. Used to be flexible working, but not anymore.

Cons

What a bizarre case! I started in April 2023 and had to complete 13+ Induction trainings, including the Lloyds Banking Group Zero-tolerance Policy to Bullying and Harassment. On 8th August 2023 I reported a bullying behaviour of a team member to the Management formally. My Manager did not offer me to talk or explain the situation. The following day he scheduled a 15-minute call and said: "Because You do not live up to Lloyds values, we decided to let you go". Result: Do not believe when Lloyds state they do not tolerate bullying. They absolutely love bullies and protect them, and people who report bullies get fired.

1.0

May 18, 2023

Toxic senior management

Software test engineer

Recommend

CEO approval

Business Outlook

Pros

Colleagues have an "in it together" attitude towards senior management Line managers are generally very good

Cons

-Senior management constantly thinking of devious ways to take away staff benefits -Glass ceiling quite low if you are technical. - Removal of compressed working hours has destroyed any trust in this company. Their fake "survey" following the outcry after the initial announcement only compounded the issue. Asking staff to choose radio buttons varying between "I fully support the company" on one side and "I am selfish and only think about what's right for me" on the other. This is how they respond to staff concerns. - Reduction of working from home arrangements is out of synch with wider industry practices. There are better opportunities elsewhere now. - Don't apply to work here. Go work somewhere else where you might be treated with respect. The systems here will go down the pan soon when quality staff decide to leave and they realise they can't re-hire anybody to fill those roles

Viewing 31 - 33 of 7,476 Reviews

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Jobs at Lloyds Banking Group

Senior Vice President / Senior Audit Manager - Markets

Vice President, HR Governance & Operational Risk

Vereinigte Staaten von Amerika

Vice President, Software Engineer, North America