Does Lloyds Banking Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Lloyds Banking Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Lloyds Banking Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Lloyds Banking Group?

62% of Lloyds Banking Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lloyds Banking Group 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lloyds Banking Group?

Customer Service Representative (230) , Customer Service Advisor (173) , Manager (169) , Project Manager (166) , Business Analyst (165) , Senior Manager (159) , Analyst (134) , Customer Service (122) , Customer Advisor (121) , Software Engineer (117) , Customer Service Assistant (88) , Associate Director (77) , Banking Consultant (61) , Product Owner (59) , Assistant Manager (58)

What are the pros of working at Lloyds Banking Group according to real employee reviews?

"Good benefits from the company for example bupa health care and packages for dental health care." ((in 580 reviews)); "Great people if you are fortunate to land in one of the few actually great areas of the bank." ((in 559 reviews)); "Great culture and mentoring all around" ((in 424 reviews)); "Some colleagues were great and they were the only reason I stayed for so long." ((in 348 reviews)); "Good pay and conditions at work." ((in 329 reviews))

What are the cons of working at Lloyds Banking Group according to real employee reviews?

"Working in a branch with limited number of people and poor management is not a place you like to be when there is constant pressure." ((in 323 reviews)); "You’re monitored by card swipe data and managers have a dashboard which tells them the current percentage you are at for the rolling 4" ((in 172 reviews)); "No career progression opportunities unless you're a graduate or come from an ethnic minority or can BS your way through an interview." ((in 131 reviews)); "Long hours and not for everyone" ((in 129 reviews)); "Senior leadership have no idea which way they are turning and do things off a hunch." ((in 83 reviews))

What are employees saying about Lloyds Banking Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lloyds Banking Group layoffs and their outlook for job security at Lloyds Banking Group in 2026.

Lloyds Banking Group reviews

3.6

62% would recommend to a friend

(7,476 total reviews)

Charlie Nunn

64% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lloyds Banking Group has an employee rating of 3.6 out of 5 stars, based on 7,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lloyds Banking Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

7K reviews

2.0

Jul 18, 2024

If youre young, best you find elsewhere

Personal assistant to director

Recommend

CEO approval

Business Outlook

Pros

- the yearly salary increase is cute but you can get more elsewhere - its easy to get to if you live in London - The best people were security, a few of the receptionists (not all) and janitors

Cons

- the people in high grades are probably the worst people I have encountered. Entitled. Rude and so unhelpful in the growth and development of your career. - You are looked down upon and given way too much to do. No consideration for your mental health either. - The company is too hypocritical with their choices/policies. e.g. Hybrid rules and forcing remote hires to come in. - food is pretty bad and portions are small for how much you get. - management isn't the best and this company has a lot of reshaping to do. But there are too many cliques so that will never happen. - If you are young, best you go elsewhere, this place will break you. Dont waste your early years here. - POC just go ahead and find employment elsewhere.

1.0

Aug 14, 2023

Bureaucratic

Technical specialist

Recommend

CEO approval

Business Outlook

Pros

Good pension contributions, parental leave, difficult to be fired.

Cons

Militant CEO who only looks out for stakeholders, payrises are always below inflation meaning you get a pay cut per year, bonuses are miserly, recently abandoned their Agile working policy meaning all new starters must do a minimum of 7hrs per day (no compressed hours), and abandoning the WFH strategy meaning you must do a minimum of 40% in an office (regardless of situation or where you live). They no longer believe in a work/life balance. Promotion is based purely on who you know, very cliquey, nepotism and cronyism is rife.

1.0

May 28, 2023

Moving back in time - disenfranchising thousands.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None. LBG have moved backwards - for a supposedly 'flexible' employer.

Cons

An absolute disgrace - following recent management announcements. Colleagues are not entrusted or empowered. There is no flexible working any more as dictated by the new CEO. There is no business justification for these changes - no data to support it either. All it does is reduce colleague morale to bare minimum. The Group doesn't pay the best, and now it doesn't even offer flexibility as a part-compensation for the poor salaries.

Viewing 61 - 63 of 7,476 Reviews

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Jobs at Lloyds Banking Group

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