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Lloyds Banking Group

Engaged Employer

Lloyds Banking Group reviews

3.6

62% would recommend to a friend

(7,480 total reviews)
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Charlie Nunn

64% approve of CEO

57% positive business outlook

Lloyds Banking Group has an employee rating of 3.6 out of 5 stars, based on 7,480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lloyds Banking Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

7K reviews
1.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits and healthcare

Cons

If you join this company, be prepared to be micro managed to a ridiculous degree. Toxic culture and ridiculous tick box style of management. Being forced to sit in an office two days a week on Teams Calls when the rest of my team were hundreds of miles away seemed the height of insanity. An obsession with "Office Hubs" brought no benefit to me personally. I didn't mind going into the office more than the 40% minimum but was prevented from using an office closer to home where I actually knew people because it wasn't a "Hub". So forced to spend 3 hours a day travelling to a location where I knew no-one and was often unable to get a desk, forcing me to work in the canteen. After 35 years of excellent performance reviews new Management assigned me to new roles which did not utilise my existing skills or qualifications and where I received little training. This was justified on the basis of "cross skilling". But I was basically being used as cannon fodder because some areas of the team were overworked due to redundancies and staff absence. But there was no appreciation of the time taken to learn new (highly technical) skills and I was also still expected to support customers from my previous role. Management set completely unrealistic performance targets for which the sole aim seemed to be to ensure staff failed to meet them, which then enabled Management to place those who were "failing" on a Performance Improvement Plan prior to them being dismissed. When colleagues became stressed, Management were indifferent to the trauma their staff were experiencing. As a consequence, long term sickness absence increased dramatically. The situation became intolerable and I decided to retire. All I received was a P45. I didn't even receive a card wishing me well on my retirement. I now feel my 35 years of service was of no consequence to the company. It seems to be that current Management regard staff as a costly inconvenience to be managed into submission.

2.0
Feb 25, 2025

Waste of Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and salary are competitive compared to the current market.

Cons

They will not stop until they’ve offshored every job role that they can under their new “vision”. Completely disregard for employees who have worked their buts off for them for years under the disguise of “changing for the future”. A huge amount of roles lost to be taken over by AI or being put offshore with no other options to stay in the company. Completely money centric, do not care about the staff they employ or the impact these changes have on them at all. Waste of 10 years of my career working for these fat cats. Do yourself a favour and find somewhere that has empathy for the people they employ and a company who truly wants to make Britain and it’s citizens “prosper”.

1.0
Nov 9, 2024

Horrible culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having worked in LBG for several years, I can say that there are some truly kind & lovely people around.

Cons

Management, especially in some departments, feels at an all time low. Restructures happen every few months with no clear communications (let alone any level of empathy). Everyone is deflated and no one really knows what is going on - things change every few months with people being moved in and out of teams, being made redundant, role titles changing. Yet nothing seems to be improving. No sense of support or encouragement from the leadership team. Overall, not a place where you'll feel happy or supported.

Viewing 109 - 111 of 7,480 Reviews

Glassdoor has 8,895 Lloyds Banking Group reviews submitted anonymously by Lloyds Banking Group employees. Read employee reviews and ratings on Glassdoor to decide if Lloyds Banking Group is right for you.