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Lloyds Banking Group

Engaged Employer

Lloyds Banking Group reviews

3.6

62% would recommend to a friend

(7,476 total reviews)
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Charlie Nunn

63% approve of CEO

57% positive business outlook

Lloyds Banking Group has an employee rating of 3.6 out of 5 stars, based on 7,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lloyds Banking Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Jul 8, 2024

Not a good time to join

Recommend
CEO approval
Business Outlook

Pros

*Decent pay and benifits, *Having LBG on your CV, *Learning to handle the poltics and stakeholders,

Cons

*Recent cycles of redundancies. Morale is low, colleagues are worried, people bracing themselves for more cuts that are assumed to be on the horizon, *The advertised role and the job you end up doing can be different. There is a poor understanding of what is needed, why and how to hire from Leadership, *Return to the office has been a total farce. You go in (if you can get a seat) to sit on teams meetings, *After creating “strategic hubs” that resulted in some people losing their jobs, Leadership didn’t then create teams centred in the strategic hubs. It’s common to have a colleague based in one hub on their own, with a manger based in another hub and teammates based elsewhere, *New teams sprout up more often than the UK changes PM, poorly formed, poorly communicated, lacking formal RACIs. Colleagues are left figuring out what it is they do or don’t do, *Lack of opportunities to progress, lots of talk about it, rarely the case does it exist. The few opportunities that do exist will largely depend on who you know, not what, *Some people are focused on constantly garnishing attention for themselves; they will utilise mistakes made or find something else (at your expense or not, they don’t care). It's blatant and appears to go unchallenged,

1.0
Oct 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Pension scheme and contribution rates Ability to buy holidays Benefits providers The majority of staff are brilliant people

Cons

Lloyds Banking Group used to be a great place to work however recent changes to its leadership team are rapidly eroding the trust, goodwill and enjoyment of colleagues within the Group. This current incumbent leadership confuse pace for progress with several recent people-led decisions brutally enforced to the detriment of thousands of colleagues. There is an air of distrust about the leadership evidenced by an unwillingness to listen to colleague voice, but also in their determination to plough their will at any cost. Instead of engaging with, and capturing the hearts and minds of colleagues, this leadership team seems hell bent on destroying the fabric of this once great organisation. Archaic and frankly backwards changes to things like 'flexible working arrangements' and it's assault on stamping out compressed working patterns, so often the great leveller for female and geographical fairness, is now reflective of the decision making being executed at the top level. Pair this if you will, with the irony that the organisation will also produce reports on topics such as the gender pension gap but fail to acknowledge its own role in being a leading contributor to this issue. The new leadership team have instilled a culture of fear, where the ability to speak up and out across key things once considered important to the business, is now met with a view that if you don't tow the party line then here is the door. This can be further supported by the most recent of colleague surveys once aimed at measuring engagement which now seek to place people in the camp of being either in love with the organisation or not, and this extremely polarity of responses enables the Group to marginalise those whom don't answer the correct response. Instead of using data driven decisions, major changes are now made for it's people strategy that feel more driven by viewpoints and niggles - rather than by what actually matters. Another side to the Group is that it's relentless focus on excelling rapid promotions of those from university educated backgrounds has created a raft of leaders whom are incapable of challenging upwards, and whom lack real leadership behaviours. This not only creates a new element of bias and a lack of diversity of thought but also often ignores the experience and ability of longer serving colleagues whom often end up overlooked for promotions. A great example is that the business is now more obsessed with 'what people say' as appose to what their output is, with initiatives in my last area often being immeasurably vague or just frankly tackling the wrong problem. Once again - pace vs progress. My final observation is that this is now a business with some of the most confusing communicators I have ever come across in my time there. There are now very senior figures whom struggle to articulate and answer questions or challenges on divisional calls and do not seem to be able to outline a clear strategy. This often leads to a complete lack of confidence and trust in those leaders and colleagues becoming disillusioned with the Groups actual vision. An example of this is with senior leaders using outlandish headlines to justify changes like 'we need to change now, to be here in 5 years time'. Let's not forget, LBG is the biggest UK bank, I'm fairly confident it will never fail... financial results and publicly available reports show you that's in pretty good shape. This current narrative from senior leaders ignores honesty and integrity and instead uses it as a shield to hide behind. It saddens me that this once great organisation is now creating a really difficult place for many colleagues to work. Some people might see this review as someone who's just had a bad experience but I'd point you to the data that's readily available on here to see. A quick look at the review graph for this Group shows an organisation that at the end of last year scored over 4, and yet just 10 months later finds itself at 3.3 and falling, ask yourself - can't just be me right?

1.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues and supportive managers

Cons

CEO's 40% Back to Office Policy: The recent implementation of CEO Charlie Nunn's 40% back to office policy has raised concerns among employees. While the policy is promoted as a means to enhance collaboration, it doesn't align with the reality of many teams being distributed across the country. When colleagues are back to the office, a significant portion of our time is spent attending virtual meetings. This often results in colleagues being stuck at their desks, without any face-to-face collaboration. Lack of Meeting Space: The limited availability of meeting rooms and collaborative spaces exacerbates the situation. This leads to a noisy working environment due to constant calls and meetings, negatively impacting productivity. CEO's Disregard for Feedback: Despite the concerns voiced by colleagues regarding the new policy and its impact, it appears that the CEO doesn't pay adequate attention to this feedback, leaving employees feeling unheard.

Viewing 22 - 24 of 7,476 Reviews

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