Lloyds Banking Group reviews

Starting 15 minutes early and finishing 30 minutes late every shift, with no overtime or lieu put in place. This is expected of you and happens daily. Annual Leave is planned 12 months in advance, meaning you will have to book a full years leave the September prior. Very frustrating if you are married or have kids, as holiday prices increase during certain times of year. Daily lunches start as early as 10:30am, the latest being 3:00pm. This means you will go a whole afternoon or morning without any comfort break. This made it very difficult to meet family or friends for lunch. Constant staff shortages, meaning you work as hard as two or three members of staff. Head Office not acting on this, leaving staff exhausted and customers unhappy. During the busiest months, staff are asked to cancel or change annual leave due to the shortages. Made to feel guilty with sickness or annual leave. Management ringing you three times a day, asking when you'll return to work. This has made staff frightened to take leave, even if it is due to sickness.

It has changed drastically in the past 1-2 years, when I first started I had trust in management and the vision that the company had, That trust has completely gone now. The way they have treated people recently with huge organisational changes and redundancies is disgraceful and the attitudes of senior leaders is cold and soulless. Morale amongst colleagues is at an all time low, almost everyone I work with is considering external opportunities if they haven’t recently been made redundant. People who are being made redundant have had months of uncertainty around the terms of their notice and redundancy package which is disgusting. The never ending red tape day to day also has shown no signs of improvement in the 8 years I’ve been here.