Marks & Spencer reviews

- New system which implies if not reaching targets i.e. how many crates stacked (which is ridiculous), or how many items scanned per minute, they can give you a warning or sack you within the first 2 years of employment (stated by former line manager), which seems unethical. - Usually hire very young people (from sixth form/college) and threaten them constantly with disciplinary or firing for things that are not dismissible (abuse of power), they do not do the same for older more experience people in organisation, so know your work rights! - Huge staff turnover and are still struggling to keep staff due to poor treatment from managers. - A former coworker died on the job which was extremely traumatising to everyone and protocol was not followed (coworker was alone during incident which is against the policy of working in the warehouse/storage unit, so company is at fault). Also very scary to see how this incident was handled (poorly). Another reason why staff turnover increased tremendously. - Politics

A handful of staff made my experience at M&S unpleasant. Several staff created a very hostile work environment and were reluctant to work with the “rubbish new people”, as I overheard a manager and colleague say. This was very off putting, as it was clear staff would rather gossip about new staff than to actually help them. Furthermore, I had not been told my contract had been extended, which I realised was only for their benefit. Despite this extension, I was not given any shifts during this period even after raising this issue with a manager. They again left me in the dark with no shifts, defeating the whole purpose of extending my contract? I had to take time off work due to injury. In accordance to their sickness procedure, I sent my doctor’s note to a manager, who couldn’t even be bothered to open it even after they asked for evidence of it. Instead of sorting out sick pay which I was entitled to, they removed me off the system as an employee as an easy fix. No notice to say our contracts had ended, not even a thank you or goodbye! Overall Very sketchy and unprofessional behaviour, which was a shame as initially I enjoyed the job.