Marks & Spencer reviews

- Poorly managed - Very clique-y - Severe lack of discipline for employees who fail to carry out simple tasks leaving the real workers to do their job as well. - Managers rarely around when they are needed - New management are sour faced - Extreme double-standards - One person can do something they shouldn't, whilst others are disciplined for the same thing. - Unpaid breaks - 45 Minutes unpaid break for 8+ hour shift - 30 Minutes unpaid break for 8 hour shift - 15 Minutes unpaid break for 6 hour shift - Horrendous uniform - You may be forced to move department and change your contract - If another department is understaffed, they often pull staff from different departments to help out. (No choice) - The amount of perfectly consumable food and drinks that must be thrown in the bin because of a packaging issue is shocking! - No scheme where staff can buy these items, even at a reduced price. - Must be disposed of and anyone caught taking items that have been "wasted" would be disciplined. - For such a reputable company, the pay isn't that great for all the running around you need to do and rudeness from customers and staff you are subjected to daily. - Inadequate time allocated for almost every task - Mind numbingly boring at times. - Checking the expiry date of every item in an aisle - Very low staff morale which results in poor customer service

Little to no progression within the company. I started out at M&S as a christmas temp sales assistant and after 13 months was finally made a permanent member of staf(my temp contract was renewed every 2 months). I worked on GM, and after severe profit loss and staff shortages, Members of staff were non-negotiably moved to work in hospitality (cafe etc.) as this was the only part of the business thriving and M&S could not afford to employ from the public. My only other option was to leave which I did do. To forcefully move members of staff to a different working sector and change their entire contract is immoral and shouldn't happen. Two older members of staff who had worked in GM for their entire working life were forced to change and work in the Cafe and actually walked out.