Marks & Spencer reviews

Hi there, thank you for taking the time to leave your review. We do all we can to keep an eye on the market and make sure we’re rewarding our Colleagues fairly. We take great pride in our diverse workforce, acknowledging where we could do better and making the changes needed to ensure we recruit, retain and develop diverse talent. As a business we are on a transformational journey and recently launched a Tech Strategy, with the vision to be an agile business with Technology at its heart. Thanks for sharing your concerns and we’re sorry you feel this way. We would always recommend colleagues link in with their Line Manager or BIG Rep to discuss any concerns or reasonable adjustments. We’re always looking for ways to improve, so we'll make sure your comments are fed back. Marks and Spencer

Hi there, thank you for taking the time to share your experience and for your honesty. We're disappointed to hear the concerns you’ve raised and would like to take this opportunity to apologise for how you felt during your time with us. This doesn’t sound like the way we do things at Marks and Spencer and completely goes against the values we've worked so hard to uphold, so we'll make sure your comments are fed back. As a business we want to make sure that all of our Colleagues feel supported and enjoy being a part of the Marks and Spencer family. As the issues you've raised are serious, we'd hope that our Colleagues know that they can raise their concerns to another Manager if they're not supported by their own, or reach out to their local Big Rep. We also have a team of Policy Specialists which thoroughly investigate all formal grievances raised. Thank you for bringing these matters to our attention. Marks and Spencer