Meltwater reviews

3.5

62% would recommend to a friend

(1,612 total reviews)
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John Box

71% approve of CEO

57% positive business outlook

Meltwater has an employee rating of 3.5 out of 5 stars, based on 1,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meltwater employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Aug 12, 2017

ES Media Analyst

Recommend
CEO approval
Business Outlook

Pros

- Young and collaborative colleagues - Decent salary base for university graduates

Cons

- Analysts were constantly overworked, we had to work extra hours in addition of doing shift work without getting overtime pay. - Unfair bonus system for involvement in projects. Management does not provide a breakdown in the amount of bonus we receive, and even though you may partake many projects your bonus might still be lower than someone which management deems as more valuable. - Management also displays favourtism outrightly, especially by the team's project manager. This was evident to everyone in the team. - Analysts do not get constructive feedback from project manager on their performance, she does not know how to lead the team to perform better and cannot provide Analysts with suggestions for improvement. - Promises made prior during interview where not met and you will not get any career progression here. - Learning slope is only demanding during the first few months of your work, once you get used to the process daily work becomes mundane and repetitive. - Software is not as good as they advertise it to be, most of the time a lot of manual work is involved in order to generate reports for clients. - Turnover rate is really high, Analysts quitting after one another is a norm here.

1.0
Mar 9, 2017
Recommend
CEO approval
Business Outlook

Pros

All young people Tech oriented High expense accounts for outings and snacks High earning opportunity $$$$ Throw you in the fire mentality, which is good for any sales training

Cons

The sales quotas can create a lot of client AND employee turn over. To make the goals set by management, SCs typically have to sell deals very quickly and very discounted which can hurt the relationship after the sale, passing an account to a CS rep on a negative note. You will hear the term "burned" a lot when you are trying to approach companies, because sometimes other reps have pressed too hard and were too aggressive. Favoritism is very present in MW culture, encouraging an us vs them mentality. Companies refuse to speak with SC's at times because of past rep interactions. Culture is a sorority and fraternity mentality. Drinking after work is encouraged and you have to dress up in a themed costume every closing day.

1.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Fantastic for anyone who want to learn how to sell in a very challenging sales environment. If you hit your targets you can rise up the ladder very quickly. Sales consultants have full ownership over their pipeline and the entire sales cycle. This means you can adapt your job for any industry that interests you.

Cons

Good sellers can rise up to management level very quickly. However, good sellers do not always make for good managers. Rather than facilitating their teams to achieve targets, the high performing sales managers tend to get frustrated that new recruits aren't automatically hitting their monthly £10k target. The focus of managers is too much on hitting targets and not enough on adding value to their customers. At times Meltwater can have an almost antagonistic attitude to the customers who pay their wages. They do not follow a long term sales approach.

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