Meltwater reviews

3.5

62% would recommend to a friend

(1,612 total reviews)
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John Box

71% approve of CEO

57% positive business outlook

Meltwater has an employee rating of 3.5 out of 5 stars, based on 1,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meltwater employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Dec 11, 2021
Recommend
CEO approval
Business Outlook

Pros

- Good money if you're good at your job - Good outbound sales training - Good culture - Good training for people brand new to the workforce - Good for cultivating a hunter based sales skill-set - Good career progression if you sell and hit quotas - The executive leadership team can be inspirational and mean well - Very strong ambitions for growth - Good foundation for developing business acumen in a high-performing sales environment - The long-term development you'll gain if you can stick it out, hit your quotas, and get to more senior positions is remarkable - Mobility to travel to different offices and sometimes countries is nice - Their focus on winning and hustling to get the job done is really impressive - Top-performing sales teams really band together to win and work very hard and very long hours to perform and celebrate individual and team wins - You'll learn a diverse skill-set including outbound business development, running product demos, negotiation, presentation skills, creating a sense of urgency, how to communicate with executives, and how to perform at a very high-level under very tight and aggressive targets and deadlines - Lots of team building activities that often include alcohol, fun outings, they live the high-life here if you're selling - It can be fun when you're winning but really tough if you're not - You'll learn to be quite skilled in sales while cultivating a strong executive presence and have the chance to teach others if you hit quotas - They're always acquiring new companies so the tech staff is pretty diverse and there's always new stuff to sell - They're always investing in developing their technology

Cons

- Way too much pressure for the pay - They treat people really poorly - Unorganized - Very aggressive and deceptive sales practices - Unethical - Not an industry leading product - The focus is on making sales at any cost not solving real business issues for customers - Revenue is the only goal not the well-being of employees including their mental health - Churn or burn type sales culture and employment practices - Promote bad behavior to get results - Not enough focus on helping customers instead it's all about making sales using any sketchy tactic available - No focus on diversity and inclusion. 99% of account management and sales are white. Disappointing really - Music sometimes would be blasting at all hours of the day and there were many times where clients question why they're hearing music in the background with swear words, racial slurs etc. You get the idea. - Micromanagement at its finest - They run people to the ground to hit revenue targets and when people can't take it anymore they just get rid of them and hire a fresh round of new grads - Multiple lawsuits based on how they overwork their staff, copyright issues etc

2.0
Oct 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay and commission package

Cons

Terrible crunch culture where they try to make you by first breaking you. Gives you a bad impression of sales due to unrealistic expectations, e.g. find 200 leads overnight.

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Meltwater Response
4y
Thank you for sharing your feedback and obviously I’m sorry to hear that you haven’t had a good experience. In terms of the training phase, without any doubt it’s challenging and designed to stretch people on a fast ramp up which is one of the reasons we can offer attractive compensation packages. However I’m sorry to see you’ve said it was a toxic culture as that would suggest something that isn’t just challenging but something much worse. We always strive for high standards and offering challenging work but that is also meant to be complimented by a supportive and nurturing environment. I would like to hear from you if you’d be open to sharing feedback. My email address is ewan.ross@meltwater.com - Senior Director North Asia.
1.0
Apr 8, 2021

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to have good people but they all left Nice EOM parties only when target is hit (hasnt been for a while) Pool table

Cons

Culture is trash, transparency = negativity. People will speak down to you if you're more "junior" = do this because I said so. No trust in employees, huge micromanagement. Nepotism runs rampant. A couple of people who left under a certain manager name dropped them during their "exit interview" but they still got promoted as they're friends w the AD's wife. LOL! Everyone knows what the problem is, they just sweep it under the rug. Most positive reviews are written by management... If you want to know the truth, ask them what the turnover rate is. And the base salary. Work hard? No promotion. Expat? Oh what do you know - senior manager.

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Meltwater Response
5y
Thank you for your feedback, we hate to hear that your time with Meltwater fell short of your expectations. With regards to our promotions, we have always ensured that promotions are held to the highest standards, and work to advocate a strong local Singaporean core. In Q1 of this year, six of the promotions given were to Singaporeans who were highly deserving of those positional changes. Unfortunately due to COVID restrictions, we were unable to hold any end of month gatherings. Despite that, our office's 2020 results were still strong and consistent, even maintaining one of the top performing offices globally. We acknowledge and take your feedback seriously. We will continue to go above and beyond to prioritize our employees' well-being and promote a healthy work culture.
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