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      Nuance

      Acquired by Microsoft

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      Nuance reviews

      4.0

      78% would recommend to a friend

      (3,203 total reviews)
      avatar

      Mark Benjamin

      88% approve of CEO

      68% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Senior management

      3.6

      Career opportunities

      Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Mar 10, 2016

      Lousy, lousy pay.

      Medical language specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at home. QA has gotten a little less nitpicky since they changed their policy. Not much, though, but a little bit.

      Cons

      Very poor wages. Pay is never the same due to a grid they have that measures productivity, accuracy and how many reports are sent into QA (for blanks, etc.). Some reports are counted against your QA percentage that are not your fault. For example, if doctor keys in wrong work type, you are to change the work type (such as from history and physical to operative report) and send it in because apparently they have to do something to the report before it can be sent out again for transcription. These reports look as though they are being counted against your QA percentage, at least to me.

      3.0
      Oct 8, 2015

      MLS

      Mls
      Recommend
      CEO approval
      Business Outlook

      Pros

      1st, there seems to always be plenty of work. 2nd, I'm fortunate to be under a TSM that doesn't micromanage, listens and tries to help with issues that may arise, to the best of her ability.

      Cons

      The pay scale - it's nuts! In the old days, we worked in the doctor's offices. Those HUMAN docs understood that we HUMAN transcriptionists make mistakes from time to time and YES! it went in the permanent record. Everyone that handled those records understood that there were going to be mistakes - fast forward to today and the industry today...this company takes the cake, though. It's like not being paid when you make a mistake - never mind the thousands of lines that went without error - BOOM! One mistake and you're docked in pay - and I'm talking 3-4 cpl. It's unreal. I stay because I can be PT, I like my dictators, and on my super-human error-free days/weeks, the pay is okay.

      1.0
      Sep 20, 2015

      Medical Transcription

      Medical transcriptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always paid on time, access to continuing education opportunities for maintaining credentials, exposure to variety of work

      Cons

      Inconsistent workload, pay is low and is often cut even more across the board, switched to different accounts often

      Viewing 241 - 243 of 3,203 Reviews
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      ReviewsNuance reviews

      Glassdoor has 3,600 Nuance reviews submitted anonymously by Nuance employees. Read employee reviews and ratings on Glassdoor to decide if Nuance is right for you.