Is TP a good company to work for as a Call Center Manager?

Call Center Manager professionals working at TP have rated their employer with 4.7 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Center Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Center Manager interview questions at TP .

Does TP pay Call Center Manager employees well?

Call Center Manager professionals rate their compensation and benefits at TP with 4.5 out of 5 stars based on 29 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Call Center Manager salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Call Center Manager reviews

4.7

99% would recommend to a friend

(29 total reviews)

Jorge Amar

Not enough data to show CEO approval

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (29 reviews)

Ratings by demographic groups

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Call Center Manager employees have rated TP with 4.7 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Call Center Manager professionals have an excellent working experience there. TP is rated 27% above average by Call Center Manager professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

29 reviews

2.0

Nov 11, 2019

Call Center Manager

Call center manager

Recommend

CEO approval

Business Outlook

Pros

Absolutely flexible - because they need hours you can make your own schedule.

Cons

No Accountability at any level

TP Response

6y

Your review has concerned us. May we ask you to please share more details of your concern with us via http://bit.ly/TPHR-newform so we can address it properly? Thank you.

5.0

Oct 22, 2018

Reliable Employer!

Call center manager

Recommend

CEO approval

Business Outlook

Pros

Can handle many different clients, so there is no constant worry about job security and layoffs Upper management truly cares about employees and has gone above and beyond in hard times So many opportunities for advancement and career paths at all levels Extensive opportunities for travel and extra job experience

Cons

Lower pay at entry level positions, but opportunity for annual raises, bonuses, and career advancement Have to "do your time" to get the benefits

TP Response

7y

Thank you for your honest review. Our goal is ensure that our employees feel that they are valued and we are happy to know that we have met your expectation. All the best!

5.0

Jun 19, 2018

A great place to grow, if you have a good work ethic

Call center manager

Recommend

CEO approval

Business Outlook

Pros

Worldwide organization, with lots of room to grow

Cons

Front line responsibilities can become repetitive

TP Response

7y

Thank you for your lovely feedback. All the best and have a great day ahead!

Viewing 19 - 21 of 29 Reviews

Jobs at TP

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Call Center Supervisor

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Vereinigte Staaten von Amerika

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Vereinigte Staaten von Amerika

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TP

TP Call Center Manager reviews

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Reviews by job title

Call Center Manager

Reliable Employer!

A great place to grow, if you have a good work ethic

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