TP Call Center Manager reviews

4.7

99% would recommend to a friend

(29 total reviews)

Jorge Amar

Not enough data to show CEO approval

99% positive business outlook

Call Center Manager employees have rated TP with 4.7 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Call Center Manager professionals have an excellent working experience there. TP is rated 27% above average by Call Center Manager professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

29 reviews
4.0
Sep 6, 2017

Working at TP

Recommend
CEO approval
Business Outlook

Pros

Great people culture, moderate growth opportunities, active corporate social responsibility strategy

Cons

Turnover rates at frontline level, need solid execution of L&D initiatives, recognize need to incorporate retirement benefits for tenured employees

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TP Response
8y
Thank you very much for that review. Our goal is to provide a nurturing environment wherein employees are treated well, listened to and given support while rewarded with opportunities for career advancement. Kindly share your feedback at http://bit.ly/TPHR-form. All the best!
5.0
Aug 22, 2017
Recommend
CEO approval
Business Outlook

Pros

The professionalism and the environment is great. I've made many connections here and very much enjoy it here.

Cons

There are no cons for me working here. I have nothing negative to say about working here at Teleperformance.

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TP Response
7y
We are glad to know that you are enjoying your work and are surrounded by great colleagues. All the best!
4.0
Aug 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Teleperformance is a great company to work for. They offer unique bonus structures and employee benefits. 90% of all promotions come from within which leaves the opportunity to turn an agent role into a full blown call center career.

Cons

The base salary can be a pain point for many but I encourage everyone to look at the total employee rewards package when making a decision. Yes other companies may offer $1 more an hour, but do they offer full medical benefits, career path training or will you need to clean the toilet before you leave for the day.

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TP Response
8y
We see to it employees are provided a stable job with good compensation and plenty of opportunities so that they will be encouraged to stay with us for a longer period of time. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Wishing you all the best!
Viewing 22 - 24 of 29 Reviews

Glassdoor has 100,716 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.