TP Member Service Representative reviews

3.9

90% would recommend to a friend

(129 total reviews)

Jorge Amar

Not enough data to show CEO approval

74% positive business outlook

Member Service Representative employees have rated TP with 3.9 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Member Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Member Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

129 reviews
4.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote, understanding management, equipment provided

Cons

System failures, high call volume, no overtime

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TP Response
1y
Thank you so much for your review. We appreciate you taking the time to share your experience with us!
1.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

None this is The worst company to work for stay away

Cons

The company asked me during training to Review and I didn’t do it. When you’re in training, they ask you to write a review and I think that’s not very fair and I don’t think it’s legal almost

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TP Response
2y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
4.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay, great supervisors and team members, able to change shifts or campaigns if available

Cons

Some metrics to meet depending on campaign, tied to phone and computer, time strictly tracked (understand though), health insurance is pretty expensive

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TP Response
2y
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!
Viewing 4 - 6 of 129 Reviews

Glassdoor has 100,620 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.