TP Technical Support Agent reviews

4.6

94% would recommend to a friend

(2,118 total reviews)

Jorge Amar

89% approve of CEO

89% positive business outlook

Technical Support Agent employees have rated TP with 4.6 out of 5 stars, based on 2,118 company reviews on Glassdoor. This indicates that most Technical Support Agent professionals have an excellent working experience there. TP is rated 24% above average by Technical Support Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

2K reviews
4.0
May 29, 2014

This company is ok

Recommend
CEO approval
Business Outlook

Pros

They give good coachings and trainings and there is a lot of structure. If you work hard, they'll work hard for you to feel good at your place. Plus everyone is very nice and friendly!

Cons

The salary is pretty low and with the way they watch you, it tends to be a Big Brother house. They really are "watching" you.

1.0
May 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Good place to pick up skills for other work, good start pay for technical support, semi-reasonable hours of work, that's about it really.

Cons

Employees are simply a number, despite what they try to tell you in training. Awful working conditions in Airdrie branch - broken air conditioning in the Summer, temperatures inside rising above the legal working temperature, awfully outdated PC's that freeze or break on call, broken headsets, overpriced canteen food that's caused more than its fair share of food poisoning, toilets can get disgusting (although the cleaners were probably the only people in that place that actually worked), management sit around all day doing nothing, most are uncooperative and uncaring, sit around watching football when it's on the TV.

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TP Response
4y
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
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