TP Technical Support Agent reviews

4.6

94% would recommend to a friend

(2,118 total reviews)

Jorge Amar

89% approve of CEO

89% positive business outlook

Technical Support Agent employees have rated TP with 4.6 out of 5 stars, based on 2,118 company reviews on Glassdoor. This indicates that most Technical Support Agent professionals have an excellent working experience there. TP is rated 24% above average by Technical Support Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

2K reviews
1.0
May 10, 2014

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

The pros were minimal but I guess you could say that it was located in a somewhat convenient location and there were some good coworkers. Some employees were very happy there.

Cons

Minimal personal growth opportunities and expensive benefits. Company does not project their values. Training was insufficient. Schedule changed constantly.

4.0
Apr 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Most of the people I worked with were easy to get along with and they helped me a lot when I was new. I gained a lot of experience on how to properly position ideas and communicate with customers over the phone. You also gain experience working with computers and programs that help you when your looking for another job later.

Cons

The job is kind of stressful and after a while it gets very tedious spending 10 hour days at a desk listening to customers complain about their problems. There's also a big learning curve and some supervisors didn't really care about helping me when I was new. They just told me to look it up in the system, so I'm not sure if I did my job properly; I actually received more help from fellow colleagues then the supervisors most of the time.

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