Is TP a good company to work for as a Technical Support Engineer Tier II?

Technical Support Engineer Tier II professionals working at TP have rated their employer with 3.9 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Engineer Tier II Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Engineer Tier II interview questions at TP .

Does TP pay Technical Support Engineer Tier II employees well?

Technical Support Engineer Tier II professionals rate their compensation and benefits at TP with 2.4 out of 5 stars based on 16 anonymously submitted employee reviews. This is 56.7% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer Tier II salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Technical Support Engineer Tier II reviews

3.9

39% would recommend to a friend

(16 total reviews)

Jorge Amar

Not enough data to show CEO approval

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (16 reviews)

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Technical Support Engineer Tier II employees have rated TP with 3.9 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Technical Support Engineer Tier II professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Engineer Tier II professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

16 reviews

2.0

Aug 31, 2021

Minimum wage for proffessional level responsibilities

Tier ii technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Lots of interesting technology to play with good for the c.v

Cons

Poor pay, particularly consider: the job, the responsibility, the hours and the education needed. Management treats employees like children.

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

2.0

Jul 12, 2021

A place to work temporarily to save up some money

Tier i technical support

Recommend

CEO approval

Business Outlook

Pros

Salary above minimum wage and paid on time, overtime also paid regularly.

Cons

Stressful work environment, squeezing of employee's time at work, Rude supervisors

2.0

Jun 7, 2021

Unprofessional

Tier ii technical support

Recommend

CEO approval

Business Outlook

Pros

From home From home From home

Cons

Unprofessional not enough training just not enough

TP Response

5y

Please visit http://bit.ly/TPHR-newform to share the details of your concern. Thank you!

Viewing 10 - 12 of 16 Reviews

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TP Technical Support Engineer Tier II reviews

Company ratings over time

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Reviews by job title

Minimum wage for proffessional level responsibilities

A place to work temporarily to save up some money

Unprofessional

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