TP Technical Support reviews

4.0

79% would recommend to a friend

(533 total reviews)

Jorge Amar

93% approve of CEO

77% positive business outlook

Technical Support employees have rated TP with 4.0 out of 5 stars, based on 533 company reviews on Glassdoor. This indicates that most Technical Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

533 reviews
5.0
Oct 21, 2017
Recommend
CEO approval
Business Outlook

Pros

This company has provided me a lot of knowledge and growth in my career to grow and enhance more. This is one of the most amazing BPO which i have found in terms of learning and growing more

Cons

No cons, everything is good and i never found anything worst, politics is always there it happens for people working there, management is far better

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TP Response
8y
Thank you for the positive comments. We see to it our employees undergo extensive training to be able to provide excellent service to customers and prepare them for future career opportunities. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Best regards.
3.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

The ability to work with different accounts within the company. Employee discounts are okay. It can be fun when things are going right.

Cons

Procedures changed often due to it being a client based industry although we strived to be the best daily. Acknowledgement wasn’t often recognized. Family can’t get a hold of you in an emergency. Management has no sense of operation. Too many cliques. Lack of benefits. Improper dress codes. No parking.

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TP Response
8y
We appreciate your feedback and we see to it the management is trained to follow the standards of the company, but at the same time, let employees feel they could easily seek reinforcement and openly interact with them. Thank you for being candid with your review and we will make sure to take all these into consideration moving forward.
3.0
Oct 7, 2017

Work

Recommend
CEO approval
Business Outlook

Pros

Teleperformance has Great pay and benefits

Cons

There are Long hours which might be great for some

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TP Response
8y
Thank you for the positive review. We always make sure to provide our employees competitive income and great benefits to encourage them to work harder. We wish you all the best!
Viewing 478 - 480 of 533 Reviews

Glassdoor has 100,867 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.