TP Technical Support reviews

4.0

79% would recommend to a friend

(533 total reviews)

Jorge Amar

93% approve of CEO

77% positive business outlook

Technical Support employees have rated TP with 4.0 out of 5 stars, based on 533 company reviews on Glassdoor. This indicates that most Technical Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

533 reviews
1.0
Sep 17, 2016
Recommend
CEO approval
Business Outlook

Pros

No pros, I really don't have anything positive to say at his company.

Cons

This was the most unprofessional place I ever worked in my life! From the way they making you feel not wanted to people hanging out in the front of the building, no sense of a supportive environment. Even management seemed not worthy of their titles due to incompetence. Highly do not recommend working for this company.

avatar
TP Response
9y
Hi, we are sorry to hear that your time with us was not that fun, but we are working very hard every day to improve our work environment to be a very productive and enjoyable place at the same time. We have also many programs to train and develop our leaders in the company. We work very hard every day to deliver a better leadership team to all of our employees. It's very important for us to get as many feedbacks as we can to continue to improve. If you wish to share your ideas and concerns, please feel free to write us through our Human Resources inquiry at teleperformance.com > Spotlight > Human Resources Inquiry . Best regards!
3.0
Sep 10, 2016

It is what it is

Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities, flexible schedules, work at home agents are provided with the necessary equipment needed to perform job function(s).

Cons

Handle time to assist customers is not realistic. Pay incentive to employees can stand an increase especially based off exceptional performance and production on the part of the employee.

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TP Response
9y
Thank you for taking time to write us a review. Our goal is to ensure our employees are provided with the proper tools for work while being given equal opportunities for career progression. If you want to provide us additional feedback, kindly go to http://bit.ly/TPHR-form. Have a great day!
2.0
Jul 12, 2016

Management

Recommend
CEO approval
Business Outlook

Pros

You work at home, nice iMac. Your work at home. Interviewers. were easy going.

Cons

Training is poor does not teach the company's policies or procedures. Only teaches the curriculum of parent company or project. Which means more advisors are getting compliance warnings during ramp into production.

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TP Response
9y
Thank you for your review! Your opinion is very important to us. Please feel free to share your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at teleperformance.com > Spotlight > Human Resources Inquiry. Best regards!
Viewing 484 - 486 of 533 Reviews

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