Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13804) , Customer Service Representative (CSR) (5122) , Customer Service Agent (2569) , Analyst (1525) , Customer Service (1466) , Expert em Interação (1401) , Content Moderator (1231) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (925) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (688) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2003 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1793 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3811 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1476 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and dropping classes with little notice" ((in 281 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

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TP

TP reviews about "work environment"

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

May 22, 2026

Hybrid work option in a toxic environment

Business development executive

Recommend

CEO approval

Business Outlook

Pros

Pros is only one: Hybrid

Cons

Toxic culture Low salary as per the market std Poor management Sales Target pressure Can fire any day any time

TP Response

Thank you for bringing this to our attention. Your feedback is important to us, and we'd like to discuss your concerns further. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

5.0

May 20, 2026

Good work environment

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Good work environment that provides good customer service

Cons

Good work environment with different schedules

3.0

May 21, 2026

Supportive management but unrealistic KPIs and stress

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Wfh Company equipment provided Understanding management

Cons

Unrealistic KPIS Poor leave policies High stress work environment

TP Response

Thank you for the honest review! It would be great if you can share more details about your concern through company's internal communication channels, it will help us understand how best we can support our employees and provide a positive working environment. Your feedback is truly valued. Take care Regards TP Canada

3.0

May 29, 2026

Supportive management and positive culture, but limited growth

Operations team leader

Recommend

CEO approval

Business Outlook

Pros

Supportive Management: The leadership and management teams are highly encouraging, approachable, and invested in the team's well-being. Positive Work Culture: The overall work environment is collaborative, healthy, and professional, making it a great place to work daily. Strong Foundation: A solid company with good core values and a stable operating structure.

Cons

Work-Life Balance: The 6-day work week structure leaves very limited time for personal life, rest, and maintaining a healthy work-life balance. Transitioning to a 5-day model would greatly boost overall employee morale and productivity. Limited Growth Trajectory: Career advancement opportunities and clear upward mobility can feel slow or restricted. For professionals looking to rapidly scale their careers and take on higher-level responsibilities, the growth path could be more clearly defined.

1.0

May 20, 2026

High pay and benefits overshadowed by toxic culture

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Lot of benefits and one of the highest paid companies in the industry

Cons

Toxic work environment,to be promoted you need to be some one froend and it's a shame

4.0

May 22, 2026

Positive work-from-home environment marred by favoritism

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, Positive environment

Cons

There is a partiality in the management for promotion

3.0

May 24, 2026

Supportive team with learning opportunities but high workload

Operation analyst

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment, learning opportunities, flexible work culture, and exposure to fast-paced projects.

Cons

Workload can sometimes be high, and processes may need better structure and communication.

5.0

May 21, 2026

Stable work environment

Process & operations specialist

Recommend

CEO approval

Business Outlook

Pros

Defined processes and organised systems provide employees stability and clarity in daily responsibilities consistently daily.

Cons

Limited task variety may reduce long-term engagement

Viewing 4 - 6 of 5,254 Reviews

Jobs at TP

Customer Care Representative

Vereinigte Staaten von Amerika

$15 - $15 /hr

(Employer provided)

View job

Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

View job

Healthcare Customer Service Representative - Remote

Tennessee

View job

Remote --- Automotive Customer Service Representative

Vereinigte Staaten von Amerika

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Sales & Customer Service Representative - Remote

Remote

View job

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TP

TP reviews about "work environment"

Ratings by category

Ratings by demographic groups

Reviews by job title

Hybrid work option in a toxic environment

Good work environment

Supportive management but unrealistic KPIs and stress

Supportive management and positive culture, but limited growth

High pay and benefits overshadowed by toxic culture

Positive work-from-home environment marred by favoritism

Supportive team with learning opportunities but high workload

Stable work environment

Jobs at TP

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