TeKnowledge reviews

3.9

78% would recommend to a friend

(4,183 total reviews)
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Aileen Allkins

82% approve of CEO

72% positive business outlook

TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Payroll is timely and they never missed a deposit.

Cons

As a manager at Teknowledge, my experience has been frustrating and disheartening. The company has significant issues that impact both employee morale and overall productivity. Firstly, the workplace culture is concerning. There is a noticeable tolerance for racism and bigotry among employees, and management has failed to address these serious issues. This lack of action not only fosters a toxic environment but also undermines any efforts to promote diversity and inclusion. Organizationally, Teknowledge is chaotic. There is a distinct absence of structured training programs for both frontline staff and leadership. This gap in training leads to confusion and inefficiency, making it difficult for employees to feel confident in their roles. Furthermore, the company seems to undervalue its workforce, offering low wages that do not reflect the effort and dedication of its employees. Leadership is another area of concern. The Operations Manager appears hesitant to make decisions, often opting to avoid confrontation rather than addressing issues head-on. Additionally, the country manager's leadership style is damaging; they frequently criticize and reprimand team members publicly during meetings, creating an atmosphere of fear rather than one of collaboration. Overall, Teknowledge seems stuck in the past, resistant to embracing a more progressive and supportive workplace culture. Without substantial changes, I fear that employee dissatisfaction will continue to grow, and the company will struggle to retain talent.

2.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

---- Learning resources are available. ---- You have access to young and smart people as colleagues that you can leverage on. ---- As of now transport system is available on a social transport service commute type. So, you may be paying little or almost nothing to commute to and fro work.

Cons

--- Very Poor salary which is not competitive in the market and in line with the present economy. --- They do not reward employee loyalty in the company. ---- Work of home is possible for work life balance, but they rather have people convey to work stressed than consider employee work/life balance a great thing. ---Senior management LAMBA is too much. They don't keep to their words on many occasions.

1.0
Apr 8, 2021

Run far away

Recommend
CEO approval
Business Outlook

Pros

Work from home, the whole experience will feel like paid training as no one really knows what they're doing.

Cons

So many to even list. Over worked, understaffed, under supported, underpaid. HR doesn't respond or chooses not to. The person in charge of your cases has no idea what your skillset is or what the cases involve. Your managers have zero technical skills, you could tell them you're going to fly your computer to the moon and they'll believe it. The equipment and software never works, and I mean never. My softphone has never worked.

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TeKnowledge Response
5y
Thank you for the feedback. It is not uncommon to have non-technical managers who are supporting technical employees. I can certainly see how you could be confused on why these folks are working in a technical company! However, these folks were put into place for their people skills - there is a separate support system for technical questions. Working remotely has certainly made providing support a challenge - I certainly agree with you there!
Viewing 28 - 30 of 4,183 Reviews

Glassdoor has 4,409 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.