Does TeKnowledge pay their employees well?

According to anonymously submitted Glassdoor reviews, TeKnowledge employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TeKnowledge. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TeKnowledge?

78% of TeKnowledge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TeKnowledge 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Good working environment and healthcare plan" ((in 117 reviews)); "Also the people are great and always willing to help" ((in 108 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 103 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 94 reviews)); "You'll get access to information you never knew existed from the great colleagues you'll meet." ((in 92 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 444 reviews)); "Low pay and no substantial increments" ((in 241 reviews)); "bad management: the management only see metrics not employees" ((in 175 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 109 reviews)); "No benefits and complicated metrics." ((in 78 reviews))

What are employees saying about TeKnowledge layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TeKnowledge layoffs and their outlook for job security at TeKnowledge in 2026.

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TeKnowledge

TeKnowledge reviews

3.9

78% would recommend to a friend

(4,186 total reviews)

Aileen Allkins

82% approve of CEO

72% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.3

Compensation and benefits

TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Mar 31, 2026

Great for learning, terrible overall

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

As a support engineer we had t he chance to work closely with Microsoft clients and their products. Interact with escalation engineers and learn about different tools and resources.

Cons

Pay was $14 and they refused to give you any increase. The demand was huge for a small team, so you were expected to handle a lot of tickets simultaneously with constant meetings (internal and external) to solve the issues. Management pressure was constant to improve SLA without any understanding of the situation. There was no benefits, medical, 401k or any other bonuses.

3.0

Mar 25, 2026

While i was employed with TeKnowledge

Training

Recommend

CEO approval

Business Outlook

Pros

The people, environment and team are what made the job truly enjoyable. The strong DEI culture, and support across LOB's made the position of Site Trainer and Training Lead great

Cons

Did not uphold salary totals and cut position salary when new positions were earned. Some Sr Management could be overbearing

1.0

Feb 23, 2026

Warning: this company is about to lose their main clients

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible WFH options Some accounts handle a low backlog

Cons

Their main client (Azure/Microsoft) ended the relationship and closed most of their accounts, they fired about half of their employees on last December, the remining accounts are in danger to be closed as well. They offer a payment arrangement instead of paying the proper amounts after closing the accounts.

Viewing 379 - 381 of 4,186 Reviews

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