Is TeKnowledge a good company to work for as a Technical Support Engineer II?

Technical Support Engineer II professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 129 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Technical Support Engineer II Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Technical Support Engineer II interview questions at TeKnowledge .

Does TeKnowledge pay Technical Support Engineer II employees well?

Technical Support Engineer II professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 129 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Support Engineer II salaries at TeKnowledge.

How happy are Technical Support Engineer II professionals working at TeKnowledge?

79% of Technical Support Engineer II employees at TeKnowledge would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Technical Support Engineer II professionals have also rated TeKnowledge with a 3.8 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.0 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 122 reviews)); "I can balance my personal and work life and the company has a great working environment" ((in 116 reviews)); "Also the people are great and always willing to help" ((in 107 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 105 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 91 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 461 reviews)); "Low pay and no substantial increments" ((in 231 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 182 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 109 reviews)); "No benefits and complicated metrics." ((in 74 reviews))

TeKnowledge Technical Support Engineer II reviews

3.8

79% would recommend to a friend

(129 total reviews)

Aileen Allkins

86% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Technical Support Engineer II employees have rated TeKnowledge with 3.8 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Technical Support Engineer II professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technical Support Engineer II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

129 reviews

5.0

May 23, 2025

A good place to work

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

- Good Salary - Grow opportunities - Flexibility

Cons

- One payment per month (complete salary) - Not too many additional benefits beside the ones per law - There is not an onsite clinic

5.0

May 13, 2025

The best tech international company

M365 technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

Supportive and Professional Interview Process

Cons

Fast-Paced Environment and Growth May Depend on Role

5.0

May 13, 2025

Supportive Company with Strong Team Culture

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

Supportive work culture with encouragement from peers and managers. Positive and collaborative working environment. Exposure to technical problem-solving and hands-on customer support experience. Management is approachable and values feedback. Good onboarding process for new hires and access to knowledge resources.

Cons

Career growth opportunities could be more clearly defined.

Viewing 19 - 21 of 129 Reviews

Top companies for "Compensation and Benefits" near you

EPAM Systems

3.6★Compensation & Benefits

DataArt

4.0★Compensation & Benefits

IBM

3.6★Compensation & Benefits

Amadeus

3.7★Compensation & Benefits

Jobs at TeKnowledge

Technical Support Engineer

Nigeria

View job

Software Tester/QA Engineer

Nigeria

View job

Senior L2 Application Support Lead Engineer

Nigeria

View job

Technical Support Engineer Stage 2

Nigeria

View job

Senior Software Engineering Manager: Web

Nigeria

View job

TeKnowledge

TeKnowledge Technical Support Engineer II reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A good place to work

The best tech international company

Supportive Company with Strong Team Culture

Top companies for "Compensation and Benefits" near you

Jobs at TeKnowledge

TeKnowledge reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

TeKnowledge reviews FAQs

Jobs at TeKnowledge