Is TeKnowledge a good company to work for as a Technically Support Engineer ?

Technically Support Engineer professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 1,414 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Technically Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Technically Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Technically Support Engineer employees well?

Technically Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 1,414 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technically Support Engineer salaries at TeKnowledge.

How happy are Technically Support Engineer professionals working at TeKnowledge?

76% of Technically Support Engineer employees at TeKnowledge would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Technically Support Engineer professionals have also rated TeKnowledge with a 3.6 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 124 reviews)); "Good working environment and very supporting" ((in 121 reviews)); "Also the people are great and always willing to help" ((in 106 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 101 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 446 reviews)); "Low pay and no substantial increments" ((in 235 reviews)); "bad management: the management only see metrics not employees" ((in 180 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 108 reviews)); "No benefits and complicated metrics." ((in 75 reviews))

TeKnowledge Technically Support Engineer reviews

3.8

76% would recommend to a friend

(1,414 total reviews)

Aileen Allkins

79% approve of CEO

71% positive business outlook

Ratings by demographic groups

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Technically Support Engineer employees have rated TeKnowledge with 3.8 out of 5 stars, based on 1,414 company reviews on Glassdoor. This indicates that most Technically Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technically Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Jan 16, 2026

Teach

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

You will learn well in whatever department

Cons

Not a very good at paying their staff well

TeKnowledge Response

4mo

Thank you for your comments. We especially appreciate your comments about the learning expereince that Teknowledge Nigeria provides. TeKnowledge is a pay-for-performance organization. Across many technical units, we offer the opportunity to earn a performance-related bonus for meeting set targets. We have also implemented various frameworks including Tek Steps. Alongside base pay, our total rewards package also includes other benefits such as HMO, free transportation, 13th month. Kindly connect with your manager or the HR team to discuss all possible opportunities further. Thank you again for the review.

1.0

Jan 14, 2026

Awful place to work in

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

There are no pros that I can think of

Cons

Bad managenment at all levels Bad work/life balance

4.0

Jan 13, 2026

Review

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Perfect entry level for tech support, Access to good training

Cons

Can be a bit overwhelming

Viewing 40 - 42 of 1,414 Reviews

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