Is TeKnowledge a good company to work for as a Technically Support Engineer ?

Technically Support Engineer professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 1,414 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Technically Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Technically Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Technically Support Engineer employees well?

Technically Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 1,414 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technically Support Engineer salaries at TeKnowledge.

How happy are Technically Support Engineer professionals working at TeKnowledge?

76% of Technically Support Engineer employees at TeKnowledge would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Technically Support Engineer professionals have also rated TeKnowledge with a 3.6 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 123 reviews)); "I can balance my personal and work life and the company has a great working environment" ((in 123 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 109 reviews)); "Also the people are great and always willing to help" ((in 103 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 456 reviews)); "Low pay and no substantial increments" ((in 230 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 177 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 108 reviews)); "No benefits and complicated metrics." ((in 75 reviews))

TeKnowledge Technically Support Engineer reviews

3.8

76% would recommend to a friend

(1,414 total reviews)

Aileen Allkins

79% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Technically Support Engineer employees have rated TeKnowledge with 3.8 out of 5 stars, based on 1,414 company reviews on Glassdoor. This indicates that most Technically Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technically Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Nov 15, 2025

Not bad for a tech BPO

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Learning and Development for newbies in the cloud space

Cons

Poor renumeration and quite a lot of pressure to meet CSAT

TeKnowledge Response

6mo

Thank you for your comments. We especially appreciate your comments about the health insurance plan and learning expereince that Teknowledge Nigeria provides.. TeKnowledge is a pay-for-performance organization. Across many technical units, we offer the opportunity to earn a performance-related bonus for meeting set targets. We have also implemented various frameworks including Tek Steps. Alongside base pay, our total rewards package also includes other benefits such as HMO, free transportation. We hope you will connect with your manager or the HR team to discuss all possible opportunities further. Thank you again for the review.

2.0

Nov 13, 2025

Not bad

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great culture and great environment

Cons

No career improvement, nobody cares about high performers and they are very disposable

3.0

Nov 12, 2025

Great to start

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

opportunity to learn the technologies

Cons

Sometimes the balance between work and life are not equal

TeKnowledge Response

3mo

We’re happy to hear that you value the opportunity to learn new technologies—continuous learning and skill development are core elements of our culture, and it’s great to know this has been a positive part of your experience. Thank you for taking the time to share your feedback.

Viewing 52 - 54 of 1,414 Reviews

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TeKnowledge

TeKnowledge Technically Support Engineer reviews

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Not bad for a tech BPO

Not bad

Great to start

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