TeKnowledge Technically Support Engineer reviews

3.8

76% would recommend to a friend

(1,414 total reviews)
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Aileen Allkins

79% approve of CEO

71% positive business outlook

Technically Support Engineer employees have rated TeKnowledge with 3.8 out of 5 stars, based on 1,414 company reviews on Glassdoor. This indicates that most Technically Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technically Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Oct 23, 2025

Survey

Recommend
CEO approval
Business Outlook

Pros

Teknowledge Kigali is a great place to start your IT support career. You get to work with diverse people and develop both your communication and technical skills.

Cons

At Teknowledge Kigali, there are limited growth opportunities. Promotions often depend on connections rather than performance. Some engineers are moved to other business lines without contracts, which creates inequality in pay and treatment. Even after years of good performance, salaries remain the same. There’s a need for clearer career growth paths and fair salary adjustments for technical support engineers.

5.0
Oct 23, 2025

Honest Review

Recommend
CEO approval
Business Outlook

Pros

Teknowledge has sharpened my growth technically, and generally, it offers continuous learning for better growth.

Cons

N/A (It works as any other business company).

Viewing 64 - 66 of 1,414 Reviews

Glassdoor has 4,420 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.