Is TeKnowledge a good company to work for as a Technically Support Engineer ?

Technically Support Engineer professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 1,414 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Technically Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Technically Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Technically Support Engineer employees well?

Technically Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 1,414 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technically Support Engineer salaries at TeKnowledge.

How happy are Technically Support Engineer professionals working at TeKnowledge?

76% of Technically Support Engineer employees at TeKnowledge would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Technically Support Engineer professionals have also rated TeKnowledge with a 3.6 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 122 reviews)); "I can balance my personal and work life and the company has a great working environment" ((in 116 reviews)); "Also the people are great and always willing to help" ((in 107 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 105 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 91 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 461 reviews)); "Low pay and no substantial increments" ((in 231 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 182 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 109 reviews)); "No benefits and complicated metrics." ((in 74 reviews))

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TeKnowledge Technically Support Engineer reviews

3.8

76% would recommend to a friend

(1,414 total reviews)

Aileen Allkins

79% approve of CEO

71% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.3

Compensation and benefits

Technically Support Engineer employees have rated TeKnowledge with 3.8 out of 5 stars, based on 1,414 company reviews on Glassdoor. This indicates that most Technically Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technically Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

1K reviews

4.0

Oct 12, 2025

A place of Growth and exposure

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Learn Grow Explore Technically oriented People culture

Cons

Absence of public holiday Low pay compared to workload

5.0

Oct 11, 2025

TeKnowlege a great place to work

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

A great place to learn and grow if you’re just starting your career as a tech professional, especially if your focus is on cloud computing and cybersecurity. Experienced engineers are also welcome. I know many engineers who have benefited from being part of this community. The management has created a fun and engaging work environment with plenty of games and activities to help ease stress and maintain productivity. Regular performance evaluations are conducted, and top performers are recognised with gifts and rewards to encourage and appreciate their hard work.

Cons

It’s a fast-paced environment driven by key performance indicators (KPIs). You need to be at the top of your game to excel there. No two days are the same, and you’ll encounter new challenges regularly. The good thing is that there’s strong team collaboration and a well-structured escalation process from junior engineers to senior engineers.

4.0

Oct 9, 2025

NA

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Demanding, challenging, Lots to learn

Cons

The pay isn’t that much

Viewing 76 - 78 of 1,414 Reviews

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TeKnowledge Technically Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A place of Growth and exposure

TeKnowlege a great place to work

NA

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