Is TeKnowledge a good company to work for as a Technically Support Engineer ?

Technically Support Engineer professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 1,414 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Technically Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Technically Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Technically Support Engineer employees well?

Technically Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 1,414 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technically Support Engineer salaries at TeKnowledge.

How happy are Technically Support Engineer professionals working at TeKnowledge?

76% of Technically Support Engineer employees at TeKnowledge would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Technically Support Engineer professionals have also rated TeKnowledge with a 3.6 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 121 reviews)); "Good working environment and very supporting" ((in 114 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 110 reviews)); "Also the people are great and always willing to help" ((in 106 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 92 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 438 reviews)); "Low pay and no substantial increments" ((in 232 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 171 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 72 reviews))

TeKnowledge Technically Support Engineer reviews

3.8

76% would recommend to a friend

(1,414 total reviews)

Aileen Allkins

79% approve of CEO

70% positive business outlook

Ratings by demographic groups

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Technically Support Engineer employees have rated TeKnowledge with 3.8 out of 5 stars, based on 1,414 company reviews on Glassdoor. This indicates that most Technically Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technically Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Sep 9, 2025

Good place to get your foot into IT

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good management Team work Flexible Hrs

Cons

Poor Pay Lack of communication Lack of technical knowledge amongst engineers

4.0

Sep 8, 2025

Confussions in the salary and schedule

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

We get salary increase one after months and other at the year Hybrid

Cons

The thirdh salary increase was a lie due it doesnt only depends on the metrics The Hybrid depends on metrics and in some cases the entire team

3.0

Aug 31, 2025

Stability used to be a strength, but not anymore, layoffs are happening.

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Stability used to be a strength, but not anymore, layoffs are happening.

Cons

Low salaries compared to others. Poor management Job security is uncertain. The company prioritizes metrics over employee well-being.

Viewing 88 - 90 of 1,414 Reviews

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TeKnowledge

TeKnowledge Technically Support Engineer reviews

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Reviews by job title

Good place to get your foot into IT

Confussions in the salary and schedule

Stability used to be a strength, but not anymore, layoffs are happening.

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