Is TeKnowledge a good company to work for as a Technically Support Engineer ?

Technically Support Engineer professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 1,414 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Technically Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Technically Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Technically Support Engineer employees well?

Technically Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 1,414 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technically Support Engineer salaries at TeKnowledge.

How happy are Technically Support Engineer professionals working at TeKnowledge?

76% of Technically Support Engineer employees at TeKnowledge would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Technically Support Engineer professionals have also rated TeKnowledge with a 3.6 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 129 reviews)); "Good working environment and very supporting" ((in 127 reviews)); "Also the people are great and always willing to help" ((in 108 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 108 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 447 reviews)); "Low pay and no substantial increments" ((in 229 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 170 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 70 reviews))

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TeKnowledge

TeKnowledge Technically Support Engineer reviews

3.8

76% would recommend to a friend

(1,414 total reviews)

Aileen Allkins

79% approve of CEO

70% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.3

Compensation and benefits

Technically Support Engineer employees have rated TeKnowledge with 3.8 out of 5 stars, based on 1,414 company reviews on Glassdoor. This indicates that most Technically Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technically Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Aug 5, 2025

Learned a lot

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great to get experience and technical knowledge. Also the people are great and always willing to help

Cons

I consider my salary could be improved. Also some limitations in terms of the support I provide to customers

4.0

Aug 5, 2025

Valuable Experience, But Comes at Cost

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

a place to build technical and professional skills/experience

Cons

Night shifts disrupt personal routine

5.0

Jul 28, 2025

Collaborative workspace with learning culture.

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Positive Company Culture with Ongoing Skill Development Opportunities.

Cons

Increased Pressure and Demand During Busy Periods.

TeKnowledge Response

8mo

Thank you for taking the time to share your experience with us! We’re delighted to hear that you value TeKnowledge’s collaborative environment and ongoing learning opportunities — these are at the heart of how we grow together as a team. We understand that peak periods can sometimes bring extra pressure, and we truly appreciate the dedication and resilience our teams show during those times. We remain committed to fostering a culture where continuous learning, balance, and support go hand in hand.

Viewing 112 - 114 of 1,414 Reviews

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TeKnowledge Technically Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Learned a lot

Valuable Experience, But Comes at Cost

Collaborative workspace with learning culture.

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