Waitrose reviews

3.8

66% would recommend to a friend

(8,738 total reviews)
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Jason Tarry

74% approve of CEO

47% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,738 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews
3.0
May 23, 2017

A lot of change!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, culture and ethos!

Cons

Poor career prospects, company has effectively stopped growing, and is effectively contracting, lots of directorates in consultation. Uncertain times. I am certainly moving on. Great company, just very few prospects.

3.0
May 17, 2017
Recommend
CEO approval
Business Outlook

Pros

- Partnership bonus - Negotiable hours (good as a student) - Progression is there if you're willing to work for it - Sick pay - Meet lots of people both staff and customers - The good managers recognise and reward hard work - A few work parties here and there - It's a laugh, relatively laid back if you have a good team during your shift - Partner voice - it's there if you need it

Cons

- Progression is not easy, if you aren't liked or suck up then good luck - Management is quite young, could be seen as a good thing but not when they get 'personally' involved with members of staff - Managers have their favourites - Dealing with pretentious customers who think they're better than you because they shop at Waitrose - Organisation can be poor - Some members of staff get away with crazy stuff that goes unnoticed (being sick of the time is only the start of it) - It's clear that many people in higher positions have no clue what they're doing - Getting paid for overtime was always unnecessarily difficult, however, this might just be my experience

2.0
Apr 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good people to work with, decent staff night outs and that is the only good thing about the company.

Cons

Far too many managers, unfair treatment of staff - some staff can get away with anything while other staff can't do anything right. The managers are very cliquey. Short staffed so constantly missing breaks and having to work unpaid overtime. Not getting holidays but managers always get there's. Some of the customers are very demanding and have no manners. The managers have there favourites which is noticeable even to customers( I have had a customer comment twice about the favouritism and lack of work done by managers)

Viewing 124 - 126 of 8,738 Reviews

Glassdoor has 9,100 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.