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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,935 total reviews)
      avatar

      Devin McGranahan

      51% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Aug 20, 2019

      Ea

      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team is great and work is flexible

      Cons

      Office Manager is terrible and old

      avatar
      Western Union Response
      6y
      We are glad to see that you are able to enjoy the work flexibility that WU provides. Our global workforce of talent is one of our strongest selling points as an employer and we're glad to see you acknowledge your colleagues as great people. We understand that leadership has a great impact on the organization, so we hold ourselves and our leaders, to the highest standards of integrity. We will share your feedback to help promote positive change. If you would like to discuss your concerns further confidentially, please email us at careers@westernunion.com.
      1.0
      Jun 20, 2019

      Poor Management Decisions

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They employed some great people.

      Cons

      Management was disconnected from the business.

      avatar
      Western Union Response
      6y
      Thank you for your more than 8 years at WU - we greatly appreciate your hard work! We appreciate your feedback and will share it with the appropriate teams.
      3.0
      Apr 8, 2019

      Interesting Opportunities, Lack of Executive & Management Focus & Alignment to Execute

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Awesome, smart people to work with (usually) - Deepdive into FinTech & Payments (great place to learn) - Cool projects & opportunities - Office & Fringe Benefits (Office Snacks, Happy Hours, Commuter & HSA Seed, Student Loan Repayment Assistance, etc) - SF Office has a solid culture of getting things done and pushing to provide customer value - Generous serverance package & PTO policy - Reasonable Work/Life Balance - Reasonable compensation, but not thorough market pricing censusing for Bay Area

      Cons

      - Executive power grabs & lack of focus (i.e. teams will work on the same things) - Loudest person/team usually wins resources - No equity packages to all employees - SF office culture undulated with org changes; lots of org changes (and then power grabs) - Culture of 'lifers' in some areas, as well as occasional information/talent hoarding - Few Company Holidays - Underwhelming Talent Development Processes - Missed opportunities to do really cool work; market is quite niche, but cross-selling opportunities are high (but not prioritized)

      avatar
      Western Union Response
      7y
      Thank you for making time to leave a review. Although we are pleased to see so many pros listed, we are very disappointed to hear you wouldn’t recommend WU. We take all employee feedback seriously and assure you that we care about each and every individual on our team. Given we are globally-minded, we’re constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to achieve our business results. As our organization continues to change for the better, we will share comments like yours to help influence positive change.
      Viewing 313 - 315 of 2,935 Reviews
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      Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.