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      Western Union

      Engaged Employer

      Western Union reviews

      3.3

      54% would recommend to a friend

      (2,926 total reviews)
      avatar

      Devin McGranahan

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Sep 24, 2019

      Working here is a chaotic mess

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      All I can say here is benefits

      Cons

      The company does large restructuring often while you sit back and watch millions of dollars invested in 'projects' that go nowhere. You might work on a project for 6 months just to be told that it is no longer needed but it is okay because that is just part of being 'lean'. It often feels like you're in a middle school lunchroom with cliques. If you get in right with the right crowd, you can coast with incompetence or lack of qualification for a long time. Middle management is in over their heads, and it shows. Benefits are good, absolutely not worth the pain of working at this company. I will be shocked if the company exists as it does today in 10 years. As it operates today, this company will be drowning under their competition soon.

      avatar
      Western Union Response
      6y
      Thank you for your 5+ years with WU. We’re happy to see you list benefits as a pro. We aim to provide our global benefits because our teams work hard and should have the support and resources they need to come to work as their best selves! We are disappointed to learn about your experience. As we announced WU’s new strategy and operating model during our second quarter earnings, part of this means we must make difficult decisions regarding our investments to ensure the continued success of the business. We also want each employee to have the tools and resources they need to help them manage through the change, both personally and professionally. As we continue to help influence positive change across our organization, we will share your comments with the appropriate teams.
      1.0
      Feb 22, 2019

      Clique Compliance Department

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work schedule, generous time off, managers that never talk to you

      Cons

      From the director to the managers, once you start your first day you'll notice that there is a clique environment and if you don't fit in right away, good luck for the rest of your tenure. There are so many managers in Compliance there is a lot of meetings with no production as everyone has a differing opinion. Looking at prior reviews you can tell that there is culture at the WU Compliance department that is not healthy and therefore they have a hard time finding and retaining talent. Hear often times that they give new employees higher salaries than loyal employees that have stayed and been promoted with the company. Definitely not a company to work for!

      avatar
      Western Union Response
      7y
      We are sorry to hear of your experience on our team in Denver. We value the hard work and dedication of each member on our team. We strive to create workplaces around the globe where employees are encouraged to help promote positive change and share their concerns. We take this feedback to heart and will share your comments with the appropriate teams.
      1.0
      Aug 23, 2018

      Bad execution and management, treat like slaves

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office infrastructure, good pays, thats it!!!!

      Cons

      Managers treats you like slaves, asked you To complete hours and be on desk, irrespective of you have less or more work Attend night calls / early calls by compulsory completing 8+ hours in office Continuous bombarding regarding this during one on one, discussions etc You are always been tracked, do this that etc. Looks like typical 15-20 yrs IT companies type policy regarding timing and tracking. Also cab facility is like they are doing "Favour" on you! If you missed out any of pickup or drop. They will bug you with mails, you should inform prior a day and so on... Less technical work and importance on other such stuffs!

      avatar
      Western Union Response
      7y
      We are sorry to hear your perspective of working on our team in Pune. Your experience does align with our values. As we are always seeking ways to improve process and develop better communication, we will share your feedback with relevant teams.
      Viewing 46 - 48 of 2,926 Reviews
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