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      Western Union

      Engaged Employer

      Western Union reviews

      3.3

      54% would recommend to a friend

      (2,928 total reviews)
      avatar

      Devin McGranahan

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      Western Union has an employee rating of 3.3 out of 5 stars, based on 2,928 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      May 22, 2025

      Not great! Not bad

      Solution architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Atleast I’m fortunate to work with good colleagues and supportive people.

      Cons

      The management lacks strategy and vision. Instead of focusing on increasing revenue, their main priority seems to be cutting employee numbers, reducing benefits, and hiring unqualified people—many of whom are just friends—even at the VP level. They’ve brought in school-like policies for tracking employees; I didn’t even have this kind of monitoring back in my school days. Also work life balance was past term here,

      1.0
      May 8, 2025

      Avoid at all costs!

      Hr professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office location and nice offices.

      Cons

      The business lacks a strategy and HR seems to be the naughty step child of the CEO - we cannot do anything right.

      1.0
      Feb 17, 2023

      Not for diverse employees

      Dei manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people doing their best with what they have on the ground.

      Cons

      This organization does not support women or diverse staff in any way in HQ Denver. Please do your due diligence when applying--they will tell you one thing to get you on board and completely do the opposite. They do not support women, caregivers, people of color, LGBTQ+, or any other marginalized group beyond the traditional single, cis-gender white male. They have 13 ERGS that are not connected to nor supported by CEO. The DEI efforts are box-checking at best and no real appetite for change within Executive Leadership and with ZERO budget. Beyond that, this organization is so slow it's working backwards, and having access to simple resources/tools to do your job effectively is very difficult. This organization does not do a good job of putting the right talent in the right places and most of the staff isn't being supported to do their best work. The morale is extremely low in HQ and Globally0however is seems Denver has the most work to do. You will need to advocate for yourself every step of the way.

      avatar
      Western Union Response
      3y
      Thank you for leaving a review and recognizing the amazing people we have in our organization. It is disappointing to read about your negative experience as it does not align with our priorities as an organization. Western Union’s focus and work on DEI are taken seriously in every piece of work we do. As mentioned, we have 13 ERG groups across our organization that receive a platform and resources to connect them through our organization. Our Early Careers program across the globe is one of the ways we build on our diverse hiring efforts. The decision was to postpone only the US Summer Internship this year to get greater support and alignment from our leadership team to build a more robust program for next year’s cohort. Every decision in our organization has diversity and inclusion at the forefront. We are a global organization that is innately inclusive every day, and we continue the work to do better every day. We appreciate all the feedback you’ve shared and will be sure to share it with the right teams. Best of luck in your next career pursuit. - Shannon Armbrecht, Chief Diversity and Talent Officer
      Viewing 73 - 75 of 2,928 Reviews
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      Glassdoor has 3,784 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.