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      Western Union

      Engaged Employer

      Western Union reviews

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      3.3

      54% would recommend to a friend

      (2,929 total reviews)
      avatar

      Devin McGranahan

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      Western Union has an employee rating of 3.3 out of 5 stars, based on 2,929 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Nov 2, 2021

      Can be fired anytime without giving notice

      Junior associate technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Mediclaim Good Leave Policy Work-Life Balance

      Cons

      I joined WU (Yerwada, Pune) on June 19 and was fired by the company in Sep 2019 along with 10 other team members on the name of cost-cutting and some business strategic changes. This shows the inefficiency of the management who designed a strategy so as a junior-level employee had to cost his job within 3 months of joining. They gave me a 2 hours notice to sign the exit paper or else threatened to terminate me without giving the compensation for the month. It was a personal trauma for me and still did not come out of it after 2 years. I perhaps will be skeptical everytime I join a new company throughout my life and will live in a fear of getting fired any fine day. The Government should ban these types of companies who are mentally harassing and exploiting the human assets of the country.

      avatar
      Western Union Response
      4y
      Thanks for your review. We are disappointed to hear about your experience while working in our Pune office. Our organization has been undergoing several changes as we are transforming our business to become better as a company, and we understand that dealing with these changes can be difficult. We value all feedback that comes our way. Should you wish to discuss your feedback further, you may reach us through careers@westernunion.com.
      1.0
      Sep 20, 2019

      Pathetic and Slave Managers, Unnatural work culture

      Senior qa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is very good with good pay

      Cons

      Assistant Manager, Manager work like slaves. They fear from making decisions and work whatever it is being said by onsite stakeholders without using their brain. No work life balance as employees are asked to take calls after going home. If anyone doesn't join, then it is escalated and pointed out in appraisal. AMs are highly biased, give no work to favorites and promote them. Work culture is destroyed by Higher Management. Technology is outdated as most of the applications are legacy stack More efforts is spent on planning and extra activities rather than on actual work.

      avatar
      Western Union Response
      6y
      Thank you for sharing your review and for noting that WU is a good place to work with respectable compensation! We have read your feedback regarding our management teams and are disappointed to hear of your perspective. We care about each employee are we’re committed to fostering a culture where employees can share their concerns and constructive feedback. If you’d like to discuss your concerns further confidentially, we encourage you to email us at careers@westernunion.com.
      2.0
      Sep 10, 2019

      The future of Western Union is not in North America

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits, Nice buildings

      Cons

      regular reorgs that result in more jobs being sent overseas. outdated technology, Culture of silos, very little cross org support or cooperation

      avatar
      Western Union Response
      6y
      Thank you for sharing your thoughts. We agree that our compensation and benefits are great for our employees worldwide given their hard work and dedication to the company! As we are a truly global organization, we’re continuously reviewing key considerations for where our jobs should be located and the demand for the roles we need to achieve our business outcomes. We greatly appreciate you sharing your feedback and will route it to the appropriate teams. If you would like, we invite you to also connect with us confidentially by emailing careers@westernunion.com.
      Viewing 76 - 78 of 2,929 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,785 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.