Concentrix Inbound Customer Service Agent reviews

3.0

49% would recommend to a friend

(40 total reviews)
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Chris Caldwell

38% approve of CEO

37% positive business outlook

Inbound Customer Service Agent employees have rated Concentrix with 3.0 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Inbound Customer Service Agent professionals have an average working experience there. Concentrix is rated 22% below average by Inbound Customer Service Agent professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

40 reviews
5.0
Jun 20, 2024

Onboarding

Recommend
CEO approval
Business Outlook

Pros

Medical aid Work culture Good management Pay is good Good environment

Cons

Rotational shifts Small canteen No WIFI Not disability friendly In house nurse has limited services

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Concentrix Response
2y
We're open to constructive feedback, even if it stings a little because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. We are very grateful that you have chosen to be part of the Concentrix team and we appreciate the impact you make, which includes sharing your thoughts here on Glassdoor. Thank you!
5.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The environment super amazing and the managers are sweet oh man the cinema!

Cons

None for me no lies i enjoyed each and every moment

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Concentrix Response
2y
Hello, thanks for much for writing us this review! It's amazing to read that you had such a great time on the team. If you ever feel pulled to join us, be sure to visit jobs.concentrix.com! :)
Viewing 7 - 9 of 40 Reviews

Glassdoor has 57,480 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.