Concentrix Inbound Technical Support reviews

2.9

65% would recommend to a friend

(47 total reviews)
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Chris Caldwell

51% approve of CEO

60% positive business outlook

Inbound Technical Support employees have rated Concentrix with 2.9 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Inbound Technical Support professionals have an average working experience there. Concentrix is rated 25% below average by Inbound Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

47 reviews
3.0
Mar 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility; overtime. The company allows time off for families as long as they are made aware in advance.

Cons

It’s an inbound customer service role which can become stressful when you’re on the phones all day long .

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Concentrix Response
2y
Thank you for your review, we hope you feel comfortable to continue to share feedback throughout your career at Concentrix + Webhelp so that we can grow with you.
5.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The environment super amazing and the managers are sweet oh man the cinema!

Cons

None for me no lies i enjoyed each and every moment

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Concentrix Response
2y
Hello, thanks for much for writing us this review! It's amazing to read that you had such a great time on the team. If you ever feel pulled to join us, be sure to visit jobs.concentrix.com! :)
Viewing 10 - 12 of 47 Reviews

Glassdoor has 57,437 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.