Meltwater reviews

well. very sketchy sales tactics. you didnt hear? there's a price increase next month and you have to renew early to avoid it......this tactic is so over played it was embarrassing to have to even say. regardless, day in and day out, managers force this sleezy tactic on the reps and they are only hurting themselves in the end. How many times can a client hear the same nonsense? they start you on a very low salary, claiming the rest will be made in bonuses.....when asked how many people actually hit target, meaning 96k a year, I was told 80 percent. in reality this doesnt happen even 15 percent among customer success reps so you end up feeling lied to within the first month or so. also - automatic renewals.....the worst. they basically make you renew clients without them agreeing, it was in the fine print, but when you do that for 20K, people tend to have a problem. and it is the rep who has to fight it out, not accounts receiveable. questions to consider.... why is everyone under the age of 30? why is the manager to rep ratio so crazy? what turnover? the company is a great place for recent graduates to start and cut their teeth. you really wont find another company like it. but there is a lot of shadyness that comes with the experience.

On February 23 I was asked to write a great review on here and then harassed until I showed them I had done so (another reviewer noticed this and pointed out in their review how the positive reviews are around Feb 20-25). It is no coincidence. This kind of pressure and passive aggressive environment is the norm. Management is incredibly shady in their policies and the way the teams are run. One example - you are paid hourly yet they wont let you submit overtime hours (saying its in your benefit because of the commission pay structure). Management encourages and teaches deceiving sales practices such as telling a client clicking an order form "just locks in the discount", lying about the product such as number of media contacts in our database and the bounce rate. Telling them all data goes back to 2009 when only part of it does. At the end of the day they will have you say whatever and do whatever high pressure, pushy sales tactic to close. The company has a terrible reputation and you are told frequently by prior clients and other people you contact that they want nothing to do with Meltwater (no matter how sweet you sound). I honestly feel badly about some vulnerable people who they had me convince to buy additional products they didn't really need since "it was such a good discount" and "we're raising our pricing soon if you want it in the future". Lastly, there is no work/life balance if you are on the client acquisition side and they will make you feel horrible and fire you pretty quickly if you don't do whatever to hit that quota (thankfully never missed a quota).