Meltwater reviews

3.5

63% would recommend to a friend

(1,607 total reviews)
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John Box

72% approve of CEO

55% positive business outlook

Meltwater has an employee rating of 3.5 out of 5 stars, based on 1,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meltwater employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Sep 2, 2018

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meet some cool people that were also right out of college...was nice to be able to commiserate

Cons

No work/life balance - this has zero to do with whether you’re a hard worker or not. I have absolutely no issue with hard work; I do however have an issue with aggressive micromanagement, constant inappropriate comments throughout the workday, managers that were barely a year my senior with no managerial qualities, and unethical sales tactics. I experienced some pretty substantial success when it came to meeting quota and I was still made to feel that my work was worthless (my manager described my activity as horrendous, horrible, terrible etc if hadn’t had a great day when it came to booking appts - even though I had hit far behind quota and he/she hadn’t) because I didn’t do it exactly the meltwater way. The way we’re micromanaged is like being in middle school, but worse - at least in middle school your teacher actually had experience in that position and hadn’t graduated just one year before you did. I could go on and on but hopefully his gets the idea across.

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Meltwater Response
7y
Thanks for your feedback and sorry to hear you have a negative view on your time at Meltwater. What you're describing is not consistent with our values. People are centric to everything we do at Meltwater, and we promote based on leadership potential and commitment to our core values. With regard to our sales methodology-- it's been tried and tested over the past 15 years to propel our sales employees to success. We understand a career in sales is not for everyone and appreciate the feedback.
2.0
Jul 13, 2018

The truth and nothing but the TRUTH

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great PTO unless you are trying to take a vacation in Q4 or the last week of any month. - Great networking opportunities - Opportunity for a lot of early growth within the company - Can make a decent amount of money, although it's average for the industry - Now offering a fitness plan that pays for a gym membership - Hard to get fired - Lots of company outings and team events that are paid for.

Cons

- High employee turnover - Extreme lack of work life balance - The way the salary model works here is liner. So as you get promoted and have a higher base salary you then increase the threshold of when you start making commission so your technically not making more money based on this model. - Once the company realizes you are no longer "bought in" or you express any negative feedback you will become a black sheep which stays with you forever. - As in most sales jobs they treat you on the idea of "what have you done for me lately" but they seem to take this to the next level, even when you are having a stellar month it will still never been enough as upper management is constantly going to push you for more and more. - You are encourage to give 5 star reviews on Glassdoor. BEWARE OF FAKE REVIEWS

1.0
Jun 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Good snacks and nice offices.

Cons

ZERO WORK LIFE BALANCE -I cannot emphasize this enough! 8:30 to 5:30 actually means be at your desk before 8 and don't leave before 6:30 or the entire office looks at you like you just shot Lincoln. On closing week, you better not have a doctors appointment or anything that could jeopardize the quota. During the last week of the month, expect to be in the office until nighttime hours. You are expected to be married to this job. IF YOU CAN SELL - YOU CAN LEAD. People who perform as salespeople are quickly promoted to management, often leading to inexperienced mid-upper management. Be ready to work for someone who sees you as either as a tool to hit quotas, or be summarily discarded. Morale is low because happy hour, contrary to popular belief, is not a singular device for keeping your employees satisfied with their professional lives. COLD CALLING. Expect to spend the entire day calling and emailing. The sales tactics are questionable at best. Lacks any real methodology outside of following a script and begging people for 10 minutes for demos. Objection Handling ≠ Rejection Handling HOMEWORK. You will be assigned nightly lead prospecting, which will be graded! They explain that this is why you get "overtime" in your "base salary" which is contrary to the concept of being paid a salary in the first place. Pay structure is sketchy at best. SO SO PRODUCT. The actual tool is a fancy google alerts but of course it gets dressed up as the hottest PR tool since the invention of twitter. THE MUSIC!!! They play loud obnoxious radio hits on full volume from open to close. You'll get in your car at the end of the day feeling like you just left Motley Crue at the Garden (minus the buzz). Clients/leads think we're unprofessional as they can hear the music through most of the phone calls. It's like an Abu Ghraib torture technique after a while. This might be the worst part of this terrible place. So many other small things that don't help morale. Software to find peoples cellphone numbers and office numbers, tracking every email open and constantly re-sending the same messages to the same people. They seem to take pride in their incessant electronic bombardment of many of their leads. Emails and phone calls are scrutinized to the enth degree. Stay away from this place, ESPECIALLY if it is your first job out of college. Like many others, I chalked the bad reviews up to disgruntled employees but boy was I wrong. Everything negative is true, don't be fooled by fabricated reviews. In a nutshell, its telemarketing with hip millennial clothes on. 0/10 Would not recommend to anyone.

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Meltwater Response
6y
Thanks for your review. There are no fake reviews on our Glassdoor account, but we appreciate you sharing your opinion. What you've described is not representative of the company as a whole and not consistent with the environment we want to create.
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