Meltwater reviews

We can start with the product. It's nothing great. Google Alerts wearing a tiara while carrying a luxury purse full of journalist contacts. The cutting edge software is from partners or from acquisitions that nobody really gets to sell. None of it really affects businesses Beyond the product, there's really no direction from top down with company. Sometimes it can be lack of direction, other times its total lack of communications. A lot of lingo and aspirations thrown around but they can't seem to get the day-to-day figured out at all. Theres always talk of cool things happening but at the end of the day, you're still shoving media alerts or upsells down peoples throats to hit your monthly targets and hopefully be promoted because you've done it a few times in the past A lot of turning a blind eye to things from HR issues to doing things behind clients back. Once the month turns over or your office hits, everyone forgets about things and moves on. Competitors know what they do well in the space, Meltwater really doesn't and tries to do everything crazy well which can be annoying and isn't sustainable

Meltwater is an interesting place. Since leaving, I’ve had time to critically think about what the company could to do improve it’s reputation. I’ll start by saying that the ideas are in the right place and the toxic work environment is due to brainwashing and shielding executives at the top. In turn, nothing can be done because it’s a bunch of 20-somethings on a power trip running satellite offices trying to fake hit metrics to make bonuses. Retention at Meltwater is abysmal. Once you can fix your retention and make your current employees happy- I promise most things will fall into place. During my time at Meltwater, it was INCREDIBLY rare to find an employee who was genuinely happy and inspired by the work they were doing. Happy hours became a place to vent and complain. 1:1s with managers were inauthentic because employees were afraid of being pegged as “toxic” or “complainers.” And of course HR is nonexistent so there’s no outlet which forces people to leave and the company the function the same exact way.