TP Technical Support reviews

3.9

76% would recommend to a friend

(533 total reviews)

Jorge Amar

85% approve of CEO

73% positive business outlook

Technical Support employees have rated TP with 3.9 out of 5 stars, based on 533 company reviews on Glassdoor. This indicates that most Technical Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

533 reviews
2.0
May 14, 2012
Recommend
CEO approval
Business Outlook

Pros

You get to work from home.

Cons

The company isn't very upfront. They got rid of our project and didn't even let us know it was going to happen. They just called and laid everyone off.

avatar
TP Response
8y
Thank you for being candid with your review. We always make sure to promote honesty and transparency in the workplace and to let our employees feel they are valued and treated well. Kindly share your feedback with us at http://bit.ly/TPHR-form. By sharing your feedback, you are helping us ensure issues are properly addressed and proper actions are taken.
2.0
Dec 12, 2011
Recommend
CEO approval
Business Outlook

Pros

The only good thing about this place is that they are always offering overtime and they have a wide variety of schedules being that they are open 24 hours

Cons

Everything else. they constantly move you from account to account because they keep loosing clients, they do not train you properly and just throw you on the phones. management sucks because no one knows what they are doing, very very unorganized. And they now start the new people off way less then they paid us, even including the 2 dollar pay cut we got.

2.0
Jun 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent people to work with. Paid training and certification.

Cons

Had terrible record of employee retention rate. They get you in the door with paid training and certification, but once you start actually putting in the hours, you'll probably regret landing the job. Was required to flag down supervisor when I needed to take a restroom break, who were busy most of the time. Had to manually keep track of my hours because payroll kept making errors even though it was supposed to be all automated.

Viewing 523 - 525 of 533 Reviews

Glassdoor has 100,719 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.