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      TeKnowledge

      Engaged Employer

      TeKnowledge reviews

      3.9

      78% would recommend to a friend

      (4,185 total reviews)
      avatar

      Aileen Allkins

      82% approve of CEO

      72% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.3

      Compensation and benefits

      TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Oct 27, 2023

      Some good, some bad, mostly bad.

      Tier-2 technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Remote (eventually was changed to hybrid) work -Most Team Leads are good people and want to assist and help you, even if they have trouble due to hurdles set by upper management

      Cons

      -Internal support hierarchy is EXTREMELY flawed -Training does not fully prepare you for live cases -Upper management like to have "town halls" where they ask for feedback, but then get defensive, talk in circles or even flat out ignore employee requests. While I worked at Tek-Experts, many employees were told that due to their case ratings being under a certain amount, their hours would be cut in half. Suspiciously this coincided with the opening of the Indianapolis location, as well as, *rumors*, that the company was having financial issues

      avatar
      TeKnowledge Response
      2y
      Thank you for sharing your feedback. We appreciate your positive note on our transition to remote and hybrid work, as well as recognizing the dedication of our Team Leads. We take your concerns seriously and will work diligently to address the issues raised with a focus on internal support structures and training programs. Your advice is valuable, and we are committed to fostering an environment where all employees feel heard and supported.
      2.0
      Oct 2, 2023

      Medium good tech school

      Asms fintech analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Schedules, medium well located buildings, and they do activities BUT NOT FOR ALL THE EMPLOYEES

      Cons

      Management and activities, they have favoritism for earlier shifts Very Poor salary, totally not competitive for the work the ask you to do No WFH on accounts that you completely can have WFH No studies covered as such as not a good alliances with other institutions for growing.

      1.0
      Aug 9, 2023

      Only good for getting your foot in the door.

      M365 technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for a starting point in an IT career.

      Cons

      Bad pay, bad management, expectations are outrageous.

      avatar
      TeKnowledge Response
      2y
      Thank you for your valuable feedback! I am sorry that your perspective on management, pay and expectations are negative. Feedback will be shared with leadership as we work to improve.
      Viewing 85 - 87 of 4,185 Reviews
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      ReviewsTeKnowledge reviews

      Glassdoor has 4,412 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.