TeKnowledge reviews

poor work life balance, pressure from customers to resolve issues fast like you’re a magician, pressure from managers to get 5 stars (something you’re not really in control of), senior colleagues don’t take time to listen to your understating of a customer problem and seem to expect you to understand things at their own level. Most of the 5 stars I got were either on my own or due to colleagues on my level assisting.

The company does not care about their staff and that is the main reason they have such a high turn over of employees. Some of the requirements for the job were to speak english and to have a university diploma, however, I was one of the few people in my team with a diploma and who could speak fluent english. My manager (Petar) was absent during my interviewing process, so i had to speak to the person covering for him who told me that he cant answer my questions “it is what it is” so i had to sign the contract without having any information regarding my concerns such as office hours, pay, benefits etc. I then raised my concern of how i would like to have an occasional weekend off because i had children while none of my team members had any and i was asked to resign because my request was unacceptable and they don't want this attitude of raising concern with HR in their team. I was fired on the spot and cornered into signing a document which i was told i had to sign on the spot and later on found out that i was within my legal rights to do at a later day. I was left unable to pay my child’s school this month because of the lack of notice. They immediately took my security card and i was not even able to leave the facilities so i had to chase them to let me leave the security restricted area. I was then told by my team mates that the manager at the time, Petar has spread rumours of how i was crying begging me to not fire me. The worst place i have ever worked for. No work culture. No consideration and constant disrespect. I am extremely upset with the poor management and especially with Petar Krastev and Rumen Stoev.